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Pockets Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pockets | Feefo

Displaying all 1,226 reviews

Trusted Customer

7 years ago

Date of purchase: 09/26/2017

What Trusted Customer said about Pockets:

Great service before the sale & after

Great efforts gone to, just to help with sizing of an expensive product before purchasing & great service delivering before a wedding 👌🏼

Vincent

Pockets

7 years ago

I will pass your kind comments on to our delivery and customer service teams! Always happy to help :)

Trusted Customer

7 years ago

Hi Vincent We are talking minor scuffs & blemishes, i just wasn't expecting any on a pair of £400 handmade shoes, but the quality & fit was so good i wanted them for the wedding i had at the weekend & figured id only add to those scuffs & blemishes in due course any way.

Product reviews

Vincent

Pockets

7 years ago

Really disappointed to hear your Crockett & Jones shoes were not 100% blemish free - this is not the standard of product we usually send out, and so we will be looking into this matter.

Trusted Customer

7 years ago

Trusted Customer

7 years ago

Date of purchase: 09/26/2017

What Trusted Customer said about Pockets:

Website needs modernising, but spot on products.

The website needs better navigation; i.e being able to choose multiple size/brand filters rather than just one. However the delivery and products were spot on.

Vincent

Pockets

7 years ago

Thank you for the comments! We're always striving to improve the navigation of our website, so your comments are greatly appreciated.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/27/2017

What Trusted Customer said about Pockets:

Rapid delivery, packaging was was personal. A nice touch.

Vincent

Pockets

7 years ago

Thank you very much for the positive feedback - I shall pass this on to our delivery team!

Trusted Customer

Bangor

7 years ago

Date of purchase: 09/27/2017

What Trusted Customer said about Pockets:

Excellent service!!

Really pleased with the speedy delivery and the way my jacket was packaged was a nice little touch, many thanks to Robyn who packed my item. Really 5* customer service and a free aftershave sample......

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Vincent

Pockets

7 years ago

Fantastic! I will pass on your comments to our delivery team, and Robyn in particular. Thank you for choosing Pockets.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/26/2017

What Trusted Customer said about Pockets:

First Class service and product

Quick and easy to navigate web site. Straightforward checkout and even though I asked for ‘standard’ delivery it arrived, expertly wrapped in super speedy time. Sadly some of the items didn’t fit but...

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Vincent

Pockets

7 years ago

This is exactly the customer experience we strive for here at Pockets, so we really appreciate you taking the time to give us this feedback. Thank you for choosing Pockets!

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/23/2017

Fantastic customer service, superbly packaged and will have no hesitation using Pockets again.

Vincent

Pockets

7 years ago

That's what we like to hear! Thank you for taking the time to give us this feedback, and thanks for choosing Pockets.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/26/2017

What Trusted Customer said about Pockets:

Delivery was unacceptable, flannels charge the same delivery charge but is the day after, I waiting 6 days! Very, very poor

Vincent

Pockets

7 years ago

I'm sorry you were not happy with the service you received from Pockets on this occasion. Your items did arrive on the 5th working day (Monday to Friday) after you placed your order, which is within the 3 - 7 days quoted on our website for standard delivery - we do usually strive to get every order dispatched much quicker than this, but allow the 7 working days period during Flash Sale events due to the high volume of orders we receive.

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/26/2017

What Trusted Customer said about Pockets:

Excellent service..

Quick delivery and changed one item for a different size the same day.

Vincent

Pockets

7 years ago

Pleased to hear you had a positive experience shopping with Pockets, and thank you for taking the time to leave this feedback. Greatly appreciated.

Trusted Customer

7 years ago

Date of purchase: 09/26/2017

What Trusted Customer said about Pockets:

Muy buena oferta. Servicio impecable

Muy buena oferta. Entrega rápida y muy buena presentación.

Vincent

Pockets

7 years ago

Gracias por tus comentarios, Mr Lanzon!

Product reviews

Trusted Customer

7 years ago

Date of purchase: 09/27/2017

What Trusted Customer said about Pockets:

fast delivery, and great product

Vincent

Pockets

7 years ago

Fantastic - enjoy!

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About Pockets

You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks. We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.

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(01743) 353 993

Unit 5 Hotspur Park, Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FB, United Kingdom

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Pockets Reviews

'Belmonte' Mottle 1/4 Zip Italian Yarn Knit NavyMore reviews of this product (1)View product websiteAll spot on and as described.

'Jenno' Slim Fit Stretch Plain Shirt BlackMore reviews of this product (2)View product websiteAll spot on and as described.

'Esegeo' Classic Trouser Belt Brown (Ex-display)More reviews of this product (1)View product websiteAll spot on and as described.

Light Cotton Nylon Twill Jacket CoralMore reviews of this product (1)View product websiteVery nice jacket, and an excellent price!

'Space_Lowp_nypr' Logo Leather Trainer NavyMore reviews of this product (1)View product websiteBeautiful product didn’t fit though

Admiral Thin Stripe Crew Neck Knit Navy/WhiteMore reviews of this product (1)View product websiteTypical first class Paul and Shark quality

Watershed Full Zip Knit With Front Double Pockets NavyMore reviews of this product (2)View product websiteBeautiful item. Oozes quality, practical too

Classic Garment Dyed Crew Sweatshirt Washed InkMore reviews of this product (1)View product websiteGreat customer service, superbly packaged and would highly recommend Pockets.

Summer Sky Jeans BlueMore reviews of this product (1)View product websiteDelivery very very poor!!

3-Button Casual Cotton Blazer GreenMore reviews of this product (1)View product websiteBuena compra. Chaqueta sin armar y sin forrar. Recta, no entallada.

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