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Rated
Exceptional
Service
4.7
/5
Product
4.7
/5

5

4

3

2

1

214

28

9

6

4

261

ratings over the past year

Displaying all 6,455 reviews
Trusted Customer
12 years ago
Date of purchase: 02/27/2013
The management of the task was not very effective, and we had to chase progress.
The management of the task was not very effective, and we had to chase progress.
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. I was sorry to read that your order was delayed in its completion. The reason for this delay is the local craftsman in your area did not have the capacity to complete the job within an acceptable timeframe and had to be passed to another team. We normally closely monitor the activity of our craftsman to ensure that we have adequate cover. However, in the case of your order this was not done correctly, which led to an unacceptable delay. Please be assured that we are actively looking to recruit craftsman in your area to help ensure that this circumstance does not reoccur in the future. We are very sorry for any inconvenience caused.
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Trusted Customer
12 years ago
Date of purchase: 03/29/2013
I thought that my sofa was going far away and that communication might be a problem,…
I thought that my sofa was going far away and that communication might be a problem, but not at all. I was told exactly what to expect and when, and that was what happened.
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Trusted Customer
12 years ago
Date of purchase: 04/23/2013
Very professional
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Trusted Customer
12 years ago
Date of purchase: 03/09/2013
Great and friendly all the way.
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Trusted Customer
12 years ago
Date of purchase: 04/13/2013
Good communication and very friendly and helpful staff.
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Trusted Customer
12 years ago
Date of purchase: 02/04/2013
Fantastic service as usual. We were working to a tight schedule and our upholsterers did…
Fantastic service as usual. We were working to a tight schedule and our upholsterers did us proud!
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Trusted Customer
12 years ago
Date of purchase: 03/20/2013
prompt efficient service at competitive prices
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Trusted Customer
12 years ago
Date of purchase: 04/03/2013
Very happy with your service
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Trusted Customer
12 years ago
Date of purchase: 03/08/2013
The servce was very professional
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Trusted Customer
12 years ago
Date of purchase: 04/03/2013
There is scope for error when ordering. I ordered a pelmet described as "straight" in…
There is scope for error when ordering. I ordered a pelmet described as "straight" in conversation when settling on a bound edge and this was translated into "straight frilled" on the order form. ...

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About Plumbs
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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Brookhouse Mill, Old Lancaster Lane, Preston, Lancashire, Lancashire, PR1 7PZ, United Kingdom
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About Plumbs
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.