Plastic Pipe Shop Reviews

Hello, Thankyou for taking the time to complete a Feefo review. I'm glad to hear you found your goods swiftly delivered and what you were looking for. We take great pride in offering an excellent level of service and quality products to our customers. Best Regards, Sara

Hello Eric, Thank you for the very kind feedback. I'm happy to hear you experienced efficient customer service and I’m glad we were able to assist with the ordering mistake. We are also really pleased that you find us to be a reliable company and that the delivery was quick. If you have any questions about our products or services, please do contact us on - 01786 472850 or contact us sales@plasticpipeshop.co.uk Best Regards, Sara

Hello Scott, Thank you so much for the 5 star feedback. We pride ourselves on fast delivery, and offer great customer service and technical advice. It means so much to us that you thought our staff were helpful, so I have passed your feedback onto the rest of the team. We appreciate your business, and we hope you visit our site again. Kind regards, Sara

Hello, Thankyou for taking the time to complete a Feefo review regarding your recent experience with us. We pride ourselves in offering a wide range of products and efficient service to our customers. I’m glad we were able to assist you with supplying that specific product and that you are pleased with your order. If we are able to help with anything else, please do not hesitate to get in touch on 01786 472850 or contact us sales@plasticpipeshop.co.uk Kind regards, Sara

Hello Alan, Thank you for the amazing feedback you have given us! We pride ourselves on a high level of customer service, along with the speed of our delivery. As a small company we always appreciate it when our customers would recommend us to others. Your business means a lot to us, and we appreciate you taking the time to let us know how we are doing. Best Regards, Sara

Hello Kevin, Thank you so much for your 5-star review lovely comments. It means so much to us that you think our service is “First Class”. We pride ourselves on great service, along with the speed of our delivery. I will make sure to pass your kind words onto the rest of our team. Kind regards, Sara

Hello Shaun, Thank you for taking the time to let us know about your experience. We are sorry to hear that you feel this way about our carriage prices. It is important to us that we keep our carriage prices as low as we can for our customers. In doing this, we currently do not make any profit from our carrier services. In regards to your order delivery time, your order was placed after our stated cut-off on Friday, which meant that it was processed and dispatched on Monday. It then arrived on Tuesday, which means you received next working day service rather than the 2-3 working day service you had selected at checkout. If our warehouse hadn’t happened to be able to upgrade the service, you could have received the delivery on the Thursday due to the method you selected. To help customers understand delivery estimations, we do have it stated on our website that we do not send out orders on weekends and that the cut-off for all orders on Fridays is 1:30pm. We also clarify in the delivery methods themselves that they refer to working days, i.e. not including weekends. For more guidance, please visit the link below - https://www.plasticpipeshop.co.uk/Carriage-Calculator_ep_97-1.html We appreciate your feedback, and going forward, we will continue to review our carriage prices. Kind regards, Sara

Hello Peter, Thank you for your very kind feedback. I'm pleased you experienced efficient customer service and I’m glad the information on our website was helpful. As a small business we always appreciate it when our customers come back and place more orders with us. We look forward to your next order. Best Regards, Sara

Hello, Thank you for taking the time to complete a Feefo review regarding your recent experience with us. We love to hear about the quality of our products and fast delivery service. As a small business we always appreciate it when our customers come back and place more orders with us. Kind regards, Sara

Hello James, Thank you for the amazing feedback you have given us. We pride ourselves on service, along with the speed of our delivery all whilst at a fair price. If we can be of help with anything else you can contact us on 01786 472850 or contact us sales@plasticpipeshop.co.uk Kind regards, From the Team at Plastic Pipe Shop