Plastic Pipe Shop Reviews

Hello John, Thankyou for the fantastic review! It's great to know that you are pleased with the quality of our products for your project as well as the fast delivery service. We are also glad that you found our items fairly priced and packed correctly. It is really important to us that we consistently offer excellent service to our customers, so it's nice to see you would recommend us to others. We hope to hear from you again in the future. Kind regards, From the team at PPS

Hello, Thankyou for taking the time to complete a Feefo review regarding your recent experience with us. We pride ourselves on efficient and professional customer service, so it's nice to see you acknowledge this. We really try our hardest to exceed our customers’ expectations, so we are always happy to see that our work is appreciated. Best Regards, The Team at Plastic Pipe Shop Ltd

Hello Dani, Thanks for the nice feedback! We are glad to hear that you received rapid delivery and are happy with our prices. Your business means a lot to us, and we appreciate you taking the time to let us know how we are doing. If we can be of help with anything else you can contact us on 01786 472850 or contact us sales@plasticpipeshop.co.uk Best Regards, Bob

Hello James, Thankyou so much for the 5-star rating. We really are pleased to hear that you received great communication and an accurate delivery time. We pride ourselves on our customer service and it's good to know when we're getting it right. Kind regards, Bob Plastic Pipe Shop Ltd

Hello Neil, Thankyou so much for your lovely comments and for taking the time to leave us a review. It means so much to us that you think our service is “Perfect”. We pride ourselves on offering helpful technical advice to customers on our products, so I'm glad that we were able to assist. We always do our best to do that bit extra to make things easier for our customers, so we really appreciate you taking the time to acknowledge this. I will make sure to pass your kind words onto the rest of our team. Kind regards, Bob

Hello, Thank you for taking the time to let us know about your experience. We pride ourselves in offering a wide range of products and fast delivery service to our customers. If we can be of help with anything else you can contact us on 01786 472850 or contact us sales@plasticpipeshop.co.uk We hope to see you visit our site again soon. Kind regards, Plastic Pipe Shop Ltd

Hello, Thank you for the positive feedback you have given us! It's lovely to hear that you found your goods arrived well packaged and swiftly delivered to your address. We take great pride in offering an excellent level of quality products and service to our customers. If we are able to help with anything else, please do not hesitate to get in touch on 01786 472850 or contact us sales@plasticpipeshop.co.uk Kind regards, Bob

Hello, Thankyou for the amazing feedback you have given us! We are happy that you are very pleased with how smooth your purchase with PPS was. It's also great found our website easy to navigate and experienced rapid delivery too. Kind regards, The Team at Plastic Pipe Shop

Hello Marcin, Thankyou for getting in contact with us in regards to your return. We are sorry you had trouble with your order, and we apologise that it didn’t go as smoothly as we had hoped. After looking into this, we have found that there was a technical issue on our end, where your return did not appear on our system, so we were completely unaware of the changes to your order. We have now since found your return, so one of our staff members will soon be in touch with you to sort out your return, so that you are refunded accordingly. I am sincerely sorry that this has happened. This is very unusual for us as are normally very fast to respond to returns to ensure that our customers are refunded for their orders as soon as possible. Our customer service standard is usually exceptional and very efficient (as you can see with our other Feefo reviews), but in this case, we have missed the mark and have let you down with the delay in processing your refund. But I’d just like to add that we appreciate you bringing this to our attention, as we were completely unaware of the technical issue with our returns system and we have since had our tech team fix and sort this issue, so it shouldn’t happen again in the future. On another note, I’m glad that you feel our parts are good quality and up to your standards – as we really do pride ourselves in that area. So, we appreciate you leaving us a review, and for letting us know about the issue with your order as we can now take your feedback on board and improve our customer’s experiences when visiting our website in the future. If there's anything else we can do for you, feel free to get back in touch with us on 01786 472850 or sales@plasticpipeshop.co.uk Kind regards, Plastic Pipe Shop

Hello, Thank you for letting us know how fast and efficient the service was. We really appreciate the 5-star review you have given us. We hope to see you visit our site again soon. Have a great day. From the Team at Plastic Pipe Shop