Plastic Pipe Shop Reviews

Hello Michael, We are glad to see that you are very pleased with the delivery service you received and are happy with your order. It means so much to us that you thought our service was "Brilliant", so I have passed your feedback onto the rest of the team. If we are able to help with anything else, please do not hesitate to get in touch on 01786 472850 or contact us sales@plasticpipeshop.co.uk Best Regards, Bob

Hello Karl, Thank you so much for your lovely comments and for taking the time to leave us a review. We really are pleased to hear that you received great customer service and an accurate delivery time. We are also grateful that you choose to come back and do business with us. Kind regards, The team at PPS

Hello, Thank you for the amazing feedback you have given us. We are happy to see that you are very pleased with the service you received and are content with the speedy delivery. We aim to have an ample level of product availability and also stock a variety of unique items to fulfil our customer's needs. Especially when this includes unique items that are quite difficult to source elsewhere. Kind regards, Bob

Hello, Thank you for taking the time to complete a Feefo review regarding your recent experience with us. We love to hear about the quality of our products and how efficient our services are. We really appreciate your feedback. Should you require any further support, feel free to reach us on 01786 472850 or by emailing us via sales@plasticpipeshop.co.uk Best regards, From the team at PPS

Hello, It's nice to see that you rated our service 5 stars and had a great experience using our website. We are happy your order arrived quickly and well packaged as we pride ourselves on efficient service along with quality products. We hope to see you visit our site again soon. Kind regards, Bob

Hello, Thank you for taking the time to let us know about your experience when purchasing from us. We appreciate any customer feedback, even if it’s negative. I’d just like to say that we are truly sorry you had trouble with your order at Plastic Pipe Shop, as we try to make our customer’s experiences as smooth as possible. As a nationwide distributor business, we supply a vast number of plastic pipe ranges such as: PVC, ABS, Corzan CPVC, PE, Clear PVC, White PVC, Furniture-Grade coloured pipe, Ventilation, Hoses, and Compression products. We aim to have an ample level of product availability and also stock a variety of unique items on our website to fulfil our customer's needs. So, it saddens us to see that you do not feel this same way. The products that we offer are used for varied purposes, and we try to cater for this as much as we can. So not only do we supply products for swimming pools, but we also supply products for irrigation, aquaculture, agriculture, industrial settings, film & TV production and domestic use. We appreciate you leaving us a review, as we can now take your feedback on board, review it and improve our product range for swimming pools for customer’s visiting our website in the future. Kind regards, Plastic Pipe Shop Ltd

Hello, We are really sorry that you feel this way about our review invites. Our current Feefo review settings are set to send our customers an initial Feefo review invite email and then a second follow up email after a week. There is an option to “opt out of Feefo emails” / “unsubscribe” at the bottom of these review invitation emails. If you have received more than 2 of these Feefo review emails, can you please get in contact with us at media@plasticpipeshop.co.uk to investigate how this has happened. The anonymous review setting is a feature from Feefo which we don't have control over but we can confirm that there is an option at the bottom of the Feefo review form with a tick box that says: “Don’t show name and location against my public review”. This feature has not been ticked in your case. If you still wish to remain anonymous, there should be an option for you to make amendments to the anonymity settings of this review if we contact Feefo services to rectify this. Kind regards, Plastic Pipe Shop Ltd

Hello David, Thankyou for the kind words. We’re so glad that you had smooth purchase and would recommend us to others. It’s great that you found our website efficient to use and the product technical information very handy. We love to hear it when our customers have a great online experience, so I will be sure to pass this onto our media team. Best Regards, Bob

Hello Brian, Thankyou for taking the time to complete a Feefo review. I'm glad to see you found your goods swiftly delivered and exactly what you were needing for your project. We take great pride in offering an excellent level of quality service to our customers, and it's nice to know that you feel this has been achieved. Best Regards, Bob

Hello, Thank you for the fantastic review and for your valued support in continually placing orders with us. It's great that you are pleased with the service you receive and find the "Collection" option very useful. We always do our best to do that bit extra to make things easier for our customers, so we really appreciate you taking the time to acknowledge this. It also means a lot to us that you feel the prices are fair, as this is something we try really hard to maintain. We look forward to your next order. Best regards, Bob