Staff helpful and polite and try to help has much as they can
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MC
Mr Cassidy
Feefo Verified
Clydebank
1 year ago
What Mr Cassidy said about Plan Insurance Brokers:
I think it's very professional with exceptional service
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Trusted Customer
Feefo Verified
1 year ago
Good customer service
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Trusted Customer
Feefo Verified
1 year ago
Helpful
Lauren was very helpful and understanding. She listened to everything and was very knowledgeable about her job, I would definitely use Plan Insurance again.
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Trusted Customer
Feefo Verified
1 year ago
Don’t waist your valuable time, trust the team at plan insurance brokers.
Always great service and friendly helpful staff.
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Trusted Customer
Feefo Verified
1 year ago
Good price comparison to other companies
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Trusted Customer
Feefo Verified
1 year ago
Very good but often don’t answer the phone!! But when you finally get through very helpful,
James
Plan Insurance Brokers
1 year ago
Thank you for your feedback! We're delighted to hear that you found our team helpful and that you had a positive experience once you reached us. We strive to provide excellent service, and we’re sorry to hear that your wait time may not have met your expectations. According to our records, the wait time was 6 minutes and 19 seconds, which is within our usual response time frame, but we understand any delay can feel frustrating.
If no changes are required at renewal, the fastest and most convenient way to renew your policy is through the Plan Portal. Plus, it saves you £10.00 in the process.
Thank you for choosing us, and we look forward to assisting you again in the future!
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Trusted Customer
Feefo Verified
1 year ago
Ok
Decent they were understanding and polite yes pretty good
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Plan Insurance provides excellent service, expert advice and negotiates low prices on behalf of their clients. To benefit their clients Plan Insurance seeks to modernise and streamline every step in the insurance sales process.