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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 142,158 reviews

Trusted Customer

11 years ago

Date of purchase: 05/12/2014

Very easy, it's good to find a website with all detail and so many sites…

Very easy, it's good to find a website with all detail and so many sites not charging the world.

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Trusted Customer

11 years ago

Date of purchase: 05/09/2014

Very easy to use and found what we wanted to book with the detailed website…

Very easy to use and found what we wanted to book with the detailed website which guides you through the booking system.!

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Trusted Customer

11 years ago

Date of purchase: 05/11/2014

Very pleased easy to use site

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Trusted Customer

11 years ago

Date of purchase: 05/11/2014

Easy to use, nice and clear

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Trusted Customer

11 years ago

Date of purchase: 05/11/2014

Good, But !!!!!!!!! Easy Booking - unfortunately Pitchup's e-mail to campsite went into their junk…

Good, But !!!!!!!!! Easy Booking - unfortunately Pitchup's e-mail to campsite went into their junk mail folder and took some time to find / retrieve. Anxious moments,

Pitchup.com

11 years ago

Thank you for bringing this issue to our attention, we are following this up with the park to ensure it does not happen again. We hope you enjoy your holiday. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 04/12/2014

We haven't arrived at the campsite yet, so if the booking has not gone through…

We haven't arrived at the campsite yet, so if the booking has not gone through it obviously would be 'bad' but so far we have nothing to complain about. The website was good and clear etc

Trusted Customer

11 years ago

no complants, we were booked in no problem so my wife was happy therefore also my 21 month old !!!!

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Trusted Customer

11 years ago

Date of purchase: 05/11/2014

A lack of comunication between myself & pitchup.com once overcome they were very quick 2 solve…

A lack of comunication between myself & pitchup.com once overcome they were very quick 2 solve my problem & relieve my worrys i now have my holiday booked &am very satisfied

Pitchup.com

11 years ago

Thank you for your feedback. We checked our email system and the original confirmation was sent to your email address at 7.56am on 12th May without a bounce back, so it may have ended up in your spam folder. We're pleased to hear the second confirmation was received. Please note that you can always view your bookings in your online Pitchup.com account by logging in at the top right-hand corner. We hope you enjoy your holiday. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 05/11/2014

Brilliant service and easy to do business with, thank you.

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Trusted Customer

11 years ago

Date of purchase: 05/09/2014

Pitch up is a realy good site you can see what you want and if…

Pitch up is a realy good site you can see what you want and if it is available without having to send emails or make loads of phone calls to sites .

Trusted Customer

11 years ago

Realy quick and easy to use.

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Trusted Customer

11 years ago

Date of purchase: 05/11/2014

The website was easy to use with a good range of offers but the price…

The website was easy to use with a good range of offers but the price we were offered by pitch was wrong. We booked at magical camping on the basis it was £130 but was contacted by the campsite...

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Pitchup.com

11 years ago

Sorry to hear about this and you should not have been charged more than the price quoted on Pitchup.com (the damage deposit is mentioned in the payment section and terms and conditions). Campsites set their own prices on our site, so we have suspended this listing while we investigate with the campsite owner and will be in touch again shortly. Apologies for this inconvenience. Pitchup.com

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom