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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 141,359 reviews

Trusted Customer

11 years ago

Date of purchase: 05/05/2014

The site has a clear layout and is easy to navigate. The pictures provided on…

The site has a clear layout and is easy to navigate. The pictures provided on the site for the various camp sites are excellent and help you make an informed choice on where to stay.

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Trusted Customer

11 years ago

Date of purchase: 05/02/2014

Havent been to the campsite yet but the web site was great.

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Trusted Customer

11 years ago

Date of purchase: 05/05/2014

I had to try around 6 times to book the pitch. It took me about 30…

I had to try around 6 times to book the pitch. It took me about 30 minutes. The website kept freezing as it got to the point where I was submitting the booking and it was difficult to select the...

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Pitchup.com

11 years ago

Thank you for your feedback. I am very sorry to hear that your booking process on Pitchup.com was not easy. We are investigating the issue that may have contributed to the website freezing on the booking page. Thank you for also informing us of the difficulty you experienced when selecting the dates for your trip, we are always looking for ways to improve our website and will look into making our calendar more user friendly. Thank you for your patience; I am glad you were able to complete your booking through Pitchup.com and I hope you enjoy your holiday. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 05/01/2014

Really easy to use and book. Clear pictures and information to help choose the perfect…

Really easy to use and book. Clear pictures and information to help choose the perfect holiday for you.

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Trusted Customer

11 years ago

Date of purchase: 05/02/2014

Very useful and easy to use site.

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Trusted Customer

11 years ago

Date of purchase: 05/05/2014

Very good

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Trusted Customer

11 years ago

Date of purchase: 04/26/2014

The site we thought we had booked through yourselves turned out to be fully booked…

The site we thought we had booked through yourselves turned out to be fully booked and was then cancelled. Park holidays themselves were then very helpful.

Pitchup.com

11 years ago

I am very sorry to hear about the problem with your booking. Campsites and holiday parks manage their own allocation on Pitchup.com and we will be switching off this listing while we investigate what went wrong. We have had confirmation from the holiday park that they have refunded you the deposit you paid for this booking. Thank you for your feedback and for bringing this issue to our attention. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 05/05/2014

very quickand efficient

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Trusted Customer

11 years ago

Date of purchase: 05/05/2014

Easy to use, quick confirmation response back. Just what you need really. Phil

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Trusted Customer

11 years ago

Date of purchase: 05/05/2014

very happy and good deals

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom