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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 140,144 reviews

Trusted Customer

11 years ago

Date of purchase: 04/13/2014

Easy to navigate, and lots of options to help you narrow your search to find…

Easy to navigate, and lots of options to help you narrow your search to find your perfect campsite

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Trusted Customer

11 years ago

Date of purchase: 04/11/2014

Very easy and straight forward, very pleasing.

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Trusted Customer

11 years ago

Date of purchase: 04/12/2014

Easy to use. Easy to navigate the site. Would use site again.

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Trusted Customer

11 years ago

Date of purchase: 04/02/2014

fast great service

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Trusted Customer

11 years ago

Date of purchase: 04/12/2014

easy to use and booking no problem

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Trusted Customer

11 years ago

Date of purchase: 04/12/2014

We booked 2 campsites and both of these never received our booking. Our deposits were…

We booked 2 campsites and both of these never received our booking. Our deposits were taken and we had to pay full price when we got to the campsites. We got a full refund of the deposit from one...

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Pitchup.com

11 years ago

Thank you for your feedback. We have spoken to both campsites today and in both cases our booking confirmation was unfortunately mislaid by the campsite (you will see from the top of your confirmation email that both were sent to the campsite's address). We do have an online portal where all bookings can be viewed at all times and we have reminded both campsites about this. Regarding your deposit, both campsites have assured us that any overcharge has been refunded in full but have been in touch with you today to confirm / rectify this. We glad that you enjoyed your holiday apart from this unfortunate incident. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 04/12/2014

The site was easy to navigate and had excellent search options to refine it right…

The site was easy to navigate and had excellent search options to refine it right down. The whole booking process was easy and clear. Recommended to friends and family.

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Trusted Customer

11 years ago

Date of purchase: 04/12/2014

The website was very easy to use. I do have an issue, but it may…

The website was very easy to use. I do have an issue, but it may be my fault. I thought I had picked a site in a completely different place. I'm sure it stated 37.5 miles from Glasgow on the banks of...

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Pitchup.com

11 years ago

Thank you for your feedback. Loch Tay Holiday Park is indeed on the banks of Loch Tay: currently distances are shown 'as the crow flies' (44 miles from Glasgow) but we are working on distances by more common modes of transport! We hope you enjoy your holiday. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 04/12/2014

Your site was very easy to locate and use

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Trusted Customer

11 years ago

Date of purchase: 04/10/2014

We Stayed at the riverside for just one night last sat 12th Apr. We cannot…

We Stayed at the riverside for just one night last sat 12th Apr. We cannot fault it in any way, we were made to feel very welcome and the site was very clean and tidy. We intend to visit there again...

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom