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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 140,313 reviews

Trusted Customer

11 years ago

Date of purchase: 04/24/2014

Easy to use and everything was arranged perfectly.

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Trusted Customer

11 years ago

Date of purchase: 04/24/2014

Quick and easy. All information to hand including reviews.

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Trusted Customer

11 years ago

Date of purchase: 04/22/2014

nice people good service however directions on line not good from m5 and taps leaked…

nice people good service however directions on line not good from m5 and taps leaked more than the supplied in toilets and washing up areas but over all very nice place

Pitchup.com

11 years ago

Thank you for your feedback. We try to ensure all bookable holiday parks and campsites on Pitchup.com have accurate and helpful information and directions. We will look into improving this for the site you visited. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 04/23/2014

Great find

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Trusted Customer

11 years ago

Date of purchase: 04/24/2014

Overall good, but tried to book through mobile app first in which it showed no…

Overall good, but tried to book through mobile app first in which it showed no availability at the site we wanted to stay at and the pages did not load very fast so we transferred to computer to...

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Pitchup.com

11 years ago

Thank you for your feedback. We are sorry to hear about the issue you encountered when using our mobile app. Thank you for bringing this to our attention, the problem has now been fixed. We are very glad that you were able to find the information you were after when using our website on your computer. We hope you will use Pitchup.com again. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 04/24/2014

Good search facility and quick and easy to use

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Trusted Customer

11 years ago

Date of purchase: 04/24/2014

Easy to use , straight forward to send payment good website

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Trusted Customer

11 years ago

Date of purchase: 04/24/2014

The booking itself was easy enough but 2 days later I had an e-mail from…

The booking itself was easy enough but 2 days later I had an e-mail from the campsite booked to say there was no availability for the dates we had booked. Apparently Pitchup does not have a live...

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Pitchup.com

11 years ago

Thank you for your feedback and sorry to hear about the problem with your booking. The reason you hadn't heard from Pitchup.com is because no one at the park had informed us of this problem. We have suspended the listing to investigate what went wrong. Parks manage their own allocation on Pitchup.com and while we do have a live connection available, it's not used by this park and we rely on parks removing any allocation sold elsewhere immediately. Very occasionally there is a problem and we have spoken to the park this morning who will be in touch to discuss this issue. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 04/24/2014

It's been a very good, easy and welcoming experience, thanks so much.

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Trusted Customer

11 years ago

Date of purchase: 04/24/2014

Very quick and easy

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom