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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 140,806 reviews

Trusted Customer

11 years ago

Date of purchase: 05/15/2014

did not realise there was a fee not made plain at beginning but will remember…

did not realise there was a fee not made plain at beginning but will remember for next time

Pitchup.com

11 years ago

Thank you for your feedback. There isn't a fee for using Pitchup.com (campsites set prices themselves), but there is a deposit made at the time of booking. Campsites then set their own payment terms for the remaining balance. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 05/08/2014

easy to use website with detailed information

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Trusted Customer

11 years ago

Date of purchase: 05/11/2014

really easy

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Trusted Customer

11 years ago

Date of purchase: 05/14/2014

Payment did not go through, had to contact site direct

Pitchup.com

11 years ago

Thank you for your feedback. We have checked our email system and the original confirmation was sent immediately to your email address at 14.02 on 15th May without a bounce back, confirming the successful processing of your payment to us. Paypal has been experiencing stability issues recently which may have led to you thinking your payment failed. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 05/12/2014

Great site, easy to use. Found the perfect camp site for our needs. Will use…

Great site, easy to use. Found the perfect camp site for our needs. Will use again.

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Trusted Customer

11 years ago

Date of purchase: 05/15/2014

After paying an initial deposit & booking our holiday park short stay, we received an…

After paying an initial deposit & booking our holiday park short stay, we received an email from pitchup.com stating that we would be contacted by the holiday park direct for immediate payment of the...

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Pitchup.com

11 years ago

Thank you for your feedback. Parks and sites on Pitchup.com determine their own policies regarding when the rest of the balance is to be paid to them. Pitchup.com displays this information in the ‘Policies’ tab of the campsite/holiday park’s listing page and under the ‘Payment of balance’ section of the confirmation page before you complete your booking. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 05/15/2014

Good basic site.toilet ,showers should be cleaner and tiling would be nice!

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Trusted Customer

11 years ago

Date of purchase: 05/14/2014

Found website easier than most to use and the whole experience was straight forward

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Trusted Customer

11 years ago

Date of purchase: 05/15/2014

Easy to use web pages, camp site was great and owner dead friendly, overall great…

Easy to use web pages, camp site was great and owner dead friendly, overall great experience.

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Trusted Customer

11 years ago

Date of purchase: 05/15/2014

it was a lovely campsite, clean, nice view. the receptionist guy was useful and nice.

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom