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Pitchup.com Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pitchup-com | Feefo

Displaying all 138,902 reviews

Trusted Customer

11 years ago

Date of purchase: 02/26/2014

Pitch up was easy to use and provided most of the information about the site…

Pitch up was easy to use and provided most of the information about the site we needed, would use pitch up again to look for a site.

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Trusted Customer

11 years ago

Date of purchase: 02/26/2014

The site came up quickly and had all the imformation I needed to compare and…

The site came up quickly and had all the imformation I needed to compare and select the right site for us.

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Trusted Customer

11 years ago

Date of purchase: 02/24/2014

I was told i would have to pay £22 for the two nights, then i got…

I was told i would have to pay £22 for the two nights, then i got a phone call from the site themselves saying i have to pay £44. not the £22 that pitch up had told me.

Pitchup.com

11 years ago

Thank you for your feedback and apologies for the inconvenience. Campsites set their own prices on Pitchup.com so this shouldn't happen. We've spoken to the campsite, they've apologised for this error and will be in contact with you directly. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 02/26/2014

Very simple process. I will be happy to use this service again.

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Trusted Customer

11 years ago

Date of purchase: 02/25/2014

well laid out and plenty of choice

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Trusted Customer

11 years ago

Date of purchase: 02/20/2014

Service was good . . But I do not like this modern obsession with sending online…

Service was good . . But I do not like this modern obsession with sending online surveys please do not send me any more as I will not reply.

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Trusted Customer

11 years ago

Date of purchase: 02/25/2014

Good service and Pitchup also contacted site owner on my behalf to confirm :)

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Trusted Customer

11 years ago

Date of purchase: 02/25/2014

A must use for anyone looking for a camping holiday,clear,easy to use with a lot of…

A must use for anyone looking for a camping holiday,clear,easy to use with a lot of useful info.

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Trusted Customer

11 years ago

Date of purchase: 02/25/2014

I had to process the whole application twice as didn't realise you need to register for…

I had to process the whole application twice as didn't realise you need to register for pitch up first, so was then thinking are they taking two lots of money. But have only received one confirmation...

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Pitchup.com

11 years ago

Thanks for your feedback. Sorry to hear you found the process a bit confusing. You don't need to set-up an account with us to place a booking, but if you want to, you can do this on the bookings page. This means you don't have to come away from your booking in order to register. We hope you have a fantastic holiday. Pitchup.com

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Trusted Customer

11 years ago

Date of purchase: 02/25/2014

I found this very informative and helped me pick the right site for my daughter and…

I found this very informative and helped me pick the right site for my daughter and I, thank you.

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About Pitchup.com

Book more than 5,300 campsites, glampsites and holiday parks on Pitchup.com. We feature a wealth of outdoor holidays from caravans and lodges to tent pitches and wigwams in 67 countries in Europe, the Americas, Australia and Africa. Based in London, Pitchup.com was founded in 2009 and is regularly featured in the national press. Awards include FT 1000, 1,000 fastest-growing companies in Europe 2018, Deloitte UK Technology Fast 50 2016, 'Places to Stay - Budget' category at the Independent Travel Awards 2015, Best Travel Mobile Strategy / Campaign at the MOMAs 2014, Best UK Travel Site at the British Travel Press Awards 2011 and the Red Bull 'Future 50'.

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Zeeta House, 200 Upper Richmond Road, London, Greater London, SW15 2SH, United Kingdom