I am making one video but when I export that the video and the sound are no
Bugs are everywhere
Pete Bennett
Pictory.ai
3 years ago
Hi there, sorry you are experiencing issues, I can see from your account you have made over 60 videos without problems so this may be a temporary internet issue. I have asked support to reach out to you regarding this issue. In the meantime, if you need help with anything else, just email support@pictory.ai at any time, we're always here for you.
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TC
Trusted Customer
Feefo Verified
3 years ago
What Trusted Customer said about Pictory.ai:
I have lots issues with it loading. Also if I mess up the script I have to delete and start over again. Many times when I go to generate it fail.
Pete Bennett
Pictory.ai
3 years ago
Hi there, sorry you are having issues. I asked support to reach out to you via email but the email bounced which leads me to think you may be having local connectivity issues. If you'd be kind enough to reach out to support again from a valid email address they will be delighted to help you by setting up a Zoom session to show you how to edit the script without having to start over again. We are looking forward to hearing from you and wish you an amazing day.
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TommyD
Feefo Verified
Charleston, SC
3 years ago
What TommyD said about Pictory.ai:
Game Changing Software
This software is awesome! I use it on multiple faceless YouTube channels. It has taken hours off my production time.
Pete Bennett
Pictory.ai
3 years ago
Thank you for your kind word, glad you're finding Pictory helpful in building your YouTube channel and that it's saving you so much time. If you need any help, just let us know, we're always here for you.
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AK
Akins
Feefo Verified
Cambridge, UK
3 years ago
What Akins said about Pictory.ai:
The industry leader in article to video creation...
Pictory is a core tool in my business. I started by using it to provide services to others, but now I have built my entire income around pictory. The team behind the software is awesome, they listen...
Read more
Pete Bennett
Pictory.ai
3 years ago
Thank you for leaving such kind words Akins, we're so happy to be part of your business. We aim to roll our product updates every few weeks to serve our fast growing community of users and we're really glad you're part of that group. Have a great weekend and if you need any help, just let us know.
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PK
Pam K.
Feefo Verified
Taunton
3 years ago
What Pam K. said about Pictory.ai:
A must for marketers!
The team at Pictory are developing an amazing App. They are very responsive and listen to what their users want. We have been able to create some great videos using the platform. It's easy, intuitive...
Read more
Pete Bennett
Pictory.ai
3 years ago
Thank Pam, we're really glad you're finding Pictory useful. We aim to release updates and improvements every few weeks based upon the feedback from our amazing community of which you're a valued member. Appreciate your kind words. Please reach out at any time if you need any support.
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Andy
Feefo Verified
3 years ago
What Andy said about Pictory.ai:
I am most pleased with the service. It has changed the way I do business
Pete Bennett
Pictory.ai
3 years ago
That's great news Andy, we're so glad you are finding Pictory valuable. If you need any help, just let us know. We are always here to help you.
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RB
Richard B.
Feefo Verified
3 years ago
What Richard B. said about Pictory.ai:
The best video creation tool ever
Very easy to use video creation tool. Never needed instructions and always being upgraded since it launched. My best video creation tool by far.
Pete Bennett
Pictory.ai
3 years ago
Thanks for your wonderful review Richard. Glad you're finding Pictory easy to use, if you ever need help please remember we're here for you and happy to jump on a call to assist.
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BK
Brian K.
Feefo Verified
Brisbane
3 years ago
What Brian K. said about Pictory.ai:
Pictory is doing a Nike 🤣✅ from development to Client
I have personally had the need to talk with pictory support on one or two occasions. I had what I thought was a problem and it turned out to be the way I was looking at things. I found that support...
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Pete Bennett
Pictory.ai
3 years ago
Wow! Thank you for leaving us such a wonderful review Brian. I will make sure I pass your kind words on to the support and development teams as I know it will make their day. We will continue to work hard to make Pictory better and better every day. If you need any more help, just reach out and we'll be sure to get back to you.
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Trusted Customer
Feefo Verified
3 years ago
superior support
a great tool and a superior level of support: high speed, high quality, very helpful
Pete Bennett
Pictory.ai
3 years ago
Thank you so much for giving us such a glowing review. We are so glad you're enjoying Pictory. We are always here for you when you need us. Have a great day.
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Isabel
Feefo Verified
3 years ago
What Isabel said about Pictory.ai:
Great onboarding and clear tutorial
It was a fantastic onboarding experience.
I'm in love with PICTORY.
Pete Bennett
Pictory.ai
3 years ago
That's great Isabel, I'm so glad you're enjoying your Pictory experience. I will let the onboarding team know, it will make their day. If you need help, just let us know.
Pictory's powerful AI enables you to create and edit professional quality videos using text, no technical skills required or software to download. Save time, increase your visibility and boost your brand.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Pictory's powerful AI enables you to create and edit professional quality videos using text, no technical skills required or software to download. Save time, increase your visibility and boost your brand.
