Very helpful when my order was left in an unsafe place by the courier and stolen. Sent a new order straightaway. Very helpful and kind.
Sales Team
Photo Frames & Art
1 year ago
We were sorry to hear that your item had been stolen and made sure that you were not inconvenienced by this. Your comments were forwareded to our courier account manager straightaway. We were pleased that you were happy with your frame. Have a great day, The PF&A Team x
Resolved my issue regards scratched frame, thank you!
Product reviews
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Sales Team
Photo Frames & Art
1 year ago
Hello, thank you for the feedback. We did reply to your email on the 16th December asking for photographs of the damaged item but didn't receive a reply to that. I can see the item in your photos attached here and I apologise for this. We have arranged for a replacement to be sent out to you today. Happy New Year The PF&A Team x
EC
Emma Cain
1 year ago
I wasn’t able to find the email but perhaps it got deleted. Thanks very much for resolving this and I have altered my rating to reflect this
Items shipped quickly and packaged really well to avoid any damage.
Product reviews
Sales Team
Photo Frames & Art
1 year ago
Hello, thank you for taking the time to leave feedback. We really appreciate it. It's great to hear that you are really happy with the frames. We always love to see photos of our frames in your homes so don't forget to share photos on the socials and tag us. Happy New Year, The PF&A Team x
Great on line service. Could get exactly what I wanted
Sales Team
Photo Frames & Art
1 year ago
Thank you for your lovely feedback. We are so glad that you were happy with your frames. Happy New Year The PF&A Team x
Product reviews
Date of purchase: 12/17/2024
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Bethan Arrowsmith
Feefo Verified
1 year ago
What Bethan Arrowsmith said about Photo Frames & Art:
Excellent.
Product reviews
Sales Team
Photo Frames & Art
1 year ago
Thank you for your lovely review despite receiving a damaged item. Although we do package them well sometimes they are damaged in transit but we are always looking at ways to improve packaging. Happy New Year, The PF&A team x
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our design team are constantly researching upcoming interior trends, releasing new collections throughout the year based upon their finds.We aim to update our website regularly with new items so we always have something on-trend for you.
We take packaging very seriously here at Photo frames & art. After a huge amount of research, we have come up with the perfect packaging to protect your photo frame whilst it's in transit.