How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Your Co-op Reviews | Customer Service Reviews for https://www.feefo.com/reviews/phone-co-op | Feefo

Displaying all 3,341 reviews

Susan Francis

Colchester

1 day ago

Date of purchase: 05/20/2025

What Susan Francis said about Your Co-op:

More reliable than the copper wire network ever was

The switchover for the internet was totally smooth. The installation contractors gave me an unrealistic estimate for how soon the VOIP would be activated; once it was, the Your Coop team spent some...

Read all

Marc

Your Co-op

15 hours ago

Hi Susan, Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Trusted Customer

4 days ago

Date of purchase: 06/12/2025

Good serviced over all but much better for uk.

It’s a good service and reliable. Better in the Uk than Rooming in Spain which picks up serviced by Orange only 3G. In Uk is 5 G with EE which is much better. For the price I’d still recommend.

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Simon Ferrigno

Derby

5 days ago

Date of purchase: 06/11/2025

What Simon Ferrigno said about Your Co-op:

Perfect service

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Steven Bell

Blackpool

5 days ago

Date of purchase: 06/10/2025

What Steven Bell said about Your Co-op:

TRUST CO-OP FOR THE BEST

Faultless transfer over from start to finish. You can trust CO-OP always.

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Trusted Customer

5 days ago

Date of purchase: 05/06/2025

Answered my questions

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Margaret Littler

Manchester

6 days ago

Date of purchase: 05/16/2025

What Margaret Littler said about Your Co-op:

Ultrafast broadband works well

After some long waits on the phone and claim that landline fault had been fixed, the new ultrafast broadband works very well and the phone connection works too.

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Liz

Scottish Island

6 days ago

Date of purchase: 06/05/2025

What Liz said about Your Co-op:

Everyone very helpful

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Trusted Customer

8 days ago

Date of purchase: 05/19/2025

Marc

Your Co-op

3 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Trusted Customer

9 days ago

Date of purchase: 06/07/2025

Perfectly perfect

Excellent.

Marc

Your Co-op

8 days ago

Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Philip Woodward

Harlow

10 days ago

Date of purchase: 05/12/2025

What Philip Woodward said about Your Co-op:

Not in it for what they can get out of you.

Always fair and honest....very pleased.

Marc

Your Co-op

9 days ago

Hi Philip, Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc

Product reviews

Not received a review invite?

About Your Co-op

Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.

Read all

01608 434 000

Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Your Co-op Reviews

Your Co-op UltrafastMore reviews of this product (1,816)View product websiteThere was some confusion, especially about getting the VOIP phone working, but now everything's running great. Occasionally the internet drops out, but I think that's my laptop's fault, and in any...Read all

30GB SIM-Only BundleMore reviews of this product (283)View product websiteReally good an affordable. Thanks

3GB SIM-Only BundleMore reviews of this product (283)View product websitePerfect for what I need

30GB SIM-Only BundleMore reviews of this product (283)View product websiteWonderful, I was with O2 and have had problems all this year, O2 just keep fobbing you off when you have problems. MANY THANKS CO-OP MOBILE MY PHONE WORKS NOW.

Your Co-op SuperfastMore reviews of this product (1,816)View product websiteWorks for me.

Your Co-op UltrafastMore reviews of this product (1,816)View product websiteKirsty installed our ultrafast broadband and she was excellent. It has been very good so far, so no co.plaints. the landline hadn't worked for some time and now it does, so that's good too. Very...Read all

10GB SIM-Only BundleMore reviews of this product (283)View product websiteAll set up now and happy with the service, the product, the value and not least the ethics. It took a bit longer than anyone expected - Fairphone 3 can't take an esim so it had to be changed to a...Read all

Fairphone 5More reviews of this product (132)View product website

3GB SIM-Only BundleMore reviews of this product (283)View product websiteA perfect pairing - phone coop and Fairphone. Easy to switch, great network coverage, value for money!

Your Co-op Superfast IPMore reviews of this product (1,816)View product websiteVery happy.....much faster than previous router.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?