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Your Co-op Reviews

https://broadband.yourcoop.coop
Rated
Excellent

Energy, broadband, phone and mobile services from The Midcounties Co-operative

Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

239

74

40

13

41

407

ratings over the past year

Displaying all 3,416 reviews
Trusted Customer
10 hours ago
Date of purchase: 08/18/2025
Missing configuration change information
You were supposed to inform me of a new username/password for my service upgrade (new modem came correctly configured a few weeks ago for my old contract that expired Sunday night). I had to call...

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AP
A P
Stockport
18 hours ago
Date of purchase: 08/14/2025
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Trusted Customer
1 day ago
Date of purchase: 07/08/2025
Coop staff are always very polite and efficient - I cannot fault them and it is why we chose to continue to use them when upgrading to ultra fast.
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PW
Paul Weary
London
2 days ago
Date of purchase: 08/13/2025
What Paul Weary said about Your Co-op:
New customer - disappointed so far
As per my previous comment, I have been frustrated that the team at Your Coop have been unable to resolve my inability to make/receive phone calls. Their most recent email said that their 'supplier'...

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David Ottaway
West Midlands UK
2 days ago
Date of purchase: 08/12/2025
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PD
Phillip Dimmick
Woburn Sands
3 days ago
Date of purchase: 07/18/2025
What Phillip Dimmick said about Your Co-op:
Fine
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AN
Ann
Dorset
3 days ago
Date of purchase: 07/17/2025
What Ann said about Your Co-op:
Excellent service would recommend
Very efficient
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EF
Edward Foden
Cromer
5 days ago
Date of purchase: 08/01/2025
What Edward Foden said about Your Co-op:
As always a delight to contact the Co-op!
Easily ordered by phone. Excellent advice and service
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Trusted Customer
5 days ago
Date of purchase: 08/04/2025
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JB
Joan Bornett
Lavenham
7 days ago
Date of purchase: 07/09/2025
What Joan Bornett said about Your Co-op:
I received clear and helpful advice before purchasing a new deal with excellent communication about the timetable and what to expect. I needed a bit of support to complete the new router set up and...

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Marc
Your Co-op
4 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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01608 434 000
Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.