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Your Co-op Reviews

https://broadband.yourcoop.coop
Rated
Excellent

Energy, broadband, phone and mobile services from The Midcounties Co-operative

Service
4.1
/5
Product
4.2
/5

5

4

3

2

1

250

73

42

13

41

419

ratings over the past year

Displaying all 3,334 reviews
Trusted Customer
22 hours ago
Date of purchase: 05/19/2025
Product reviews

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Trusted Customer
1 day ago
Date of purchase: 06/07/2025
Perfectly perfect
Excellent.
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Marc
Your Co-op
18 hours ago
Thank you for the feedback, We are thrilled to hear you are happy with our service. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

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PW
Philip Woodward
Harlow
2 days ago
Date of purchase: 05/12/2025
What Philip Woodward said about Your Co-op:
Not in it for what they can get out of you.
Always fair and honest....very pleased.
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Marc
Your Co-op
1 day ago
Hi Philip, Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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Trusted Customer
2 days ago
Date of purchase: 06/17/2025
Unsure if order submitted successfully
Had trouble submitting my application/order - thought it had failed. But receiving this survey tells me it must have succeeded
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Marc
Your Co-op
1 day ago
HI, Thanks for your feedback, I have located the order and we emailed you on the 20th to confirm the order and again on the 23rd with order information, Kind Regards Marc Thomas
0
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Trusted Customer
4 days ago
Date of purchase: 05/25/2025
Poor customer service
Not very good service waiting ages to talk customer services Took ages to process order and active SIM and billing issues
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0
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Sophie Franklin
Tewkesbury
4 days ago
Date of purchase: 04/25/2025
What Sophie Franklin said about Your Co-op:
Bad service
See my comment about the product. Sorry, I did not realise there were two reviews.
Product reviews

0
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Trusted Customer
6 days ago
Date of purchase: 06/01/2025
Not a good experience
I may think better of them when they deliver the router which is part of the package I am paying for.
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Marc
Your Co-op
5 days ago
HI, I have been in contact with the relevant team and they will be in contact, Kind Regards Marc
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0
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Trusted Customer
7 days ago
Date of purchase: 05/28/2025
Poor communication about delivery of the Fairphone 5
Communication about delivery was poor. My old broke and I needed a new phone quickly, when I signed up for the Fairphone 5 I was not given a timescale for delivery of the phone. This was very...

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Marc
Your Co-op
5 days ago
HI, Thanks for your feedback i have passed this on to the relevant team, Kinds Regards Marc
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JA
Jill Austin
Aberdeen
11 days ago
Date of purchase: 06/03/2025
What Jill Austin said about Your Co-op:
Great phone company!
Website easy to navigate. Excellent customer service
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Marc
Your Co-op
9 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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Trusted Customer
12 days ago
Date of purchase: 05/21/2025
Very good service
Friendly and helpful on the phone.
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Marc
Your Co-op
9 days ago
Thank you for the feedback, We are thrilled to hear you are happy with our customer service and product. We appreciate your support and hope to continue to exceed your expectations. Have a lovely day. Marc
Product reviews

0
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.
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01608 434 000
Co-operative House, Warwick Technology Park, Gallows Hill, Warwick, Warwickshire, CV34 6DA, United Kingdom
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About Your Co-op
Your Co-op is part of The Midcounties Co-operative and are the only Co-op utilities provider in the UK offering; broadband, energy, phone and mobile services to residential and business customers. We are owned and controlled by our members, and when you contact our UK based customer service team you are greeted by our co-op colleagues, ready to help.