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Philip Morris & Son Reviews

https://www.philipmorrisdirect.co.uk
Rated
Exceptional
Service
4.9
/5
Product
4.8
/5

5

4

3

2

1

1,688

81

11

6

25

1,811

ratings over the past year

Displaying all 32,975 reviews
Trusted Customer
14 years ago
Date of purchase: 08/22/2010
Friendly, very fast delivery. Great!
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Trusted Customer
14 years ago
Date of purchase: 08/22/2010
Service was very good - thank you.
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Trusted Customer
14 years ago
Date of purchase: 08/05/2010
Quite a long delay before delivery.
Quite a long delay before delivery.
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Philip Morris & Son
Philip Morris & Son
14 years ago
Thank you for your feedback, I can only apologies if you were not happy with the speed of delivery, we do endeavour to give accurate delivery information on our website. When you placed your order our site stated 5-10 working days for delivery, your order was actually delivered in 9 working days as predicted. I appreciate that this could be quicker, we are always looking to improve our service so thank you again for you feedback. Regards Bruce Jones Managing Partner
Trusted Customer
14 years ago
OK - point taken. I hadn't realised it was only 9 days - my recollection was that took longer than this. I accept that you supplied the goods within the time period specified so have amended my rating to 'Good'. Regards Bob Stow
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Trusted Customer
14 years ago
Date of purchase: 08/10/2010
It arrived in a couple of day. Great service and a product I could not…
It arrived in a couple of day. Great service and a product I could not find anywhere else.
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Trusted Customer
14 years ago
Date of purchase: 08/22/2010
Prompt delivery,good range of products.
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Trusted Customer
14 years ago
Date of purchase: 08/21/2010
product arrived promptly
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Trusted Customer
14 years ago
Date of purchase: 08/08/2010
Good price, speedy delivery, easy-to-use website. What more do you need?
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Trusted Customer
14 years ago
Date of purchase: 08/16/2010
OK
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Trusted Customer
14 years ago
Date of purchase: 08/21/2010
first class service
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Trusted Customer
14 years ago
Date of purchase: 08/02/2010
quick service and everything was wrapped very well to avoid damage. Thank you
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About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.
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01432 377 089
21-23 Widemarsh Street, Hereford, Herefordshire, HR4 9EE, United Kingdom
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About Philip Morris & Son
The modern incarnation of Philip Morris & Son is a business that thrives by differentiating itself on the basis of the quality of customer service. Whether you are one of the 120,000+ people a year who buy from us by mail order, or a Herefordshire local who has been shopping with us all your life, we aim to provide you with quality goods and service. Philip Morris & Son was established in Hereford as an ironmongers in 1845. Whilst true to its roots and very much still a family business Philip Morris & Son has developed into the thriving business of today encompassing department store and mail order.