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Phase Eight Online Reviews

http://www.phase-eight.com
Rated
Excellent
Service
4.6
/5
Product
4.2
/5

5

4

3

2

1

9,626

1,987

613

213

406

12,845

ratings over the past year

Displaying all 208,032 reviews
Trusted Customer
12 years ago
Date of purchase: 09/02/2012
Great service, order on line and goods arrive 3 days later and goods can be…
Great service, order on line and goods arrive 3 days later and goods can be returned via their shops if there is any problem
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Trusted Customer
12 years ago
Date of purchase: 09/05/2012
Ordered on 6/9/12 - received on 14/9/12 with no ETA. Had to email customer services.…
Ordered on 6/9/12 - received on 14/9/12 with no ETA. Had to email customer services. Bag was left outside house and box was very dented.
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Phase Eight Online
Phase Eight Online
12 years ago
At Phase Eight we are very sorry to hear of the trouble you experienced with our delivery company. We aim to provide a service of 3-5 working days and are very concerned to hear that this didn't happen. Please accept my sincere apologies and assure you that we will be investigating this matter further. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 09/04/2012
Speedy delivery. I was impressed that I could use a code for free delivery in…
Speedy delivery. I was impressed that I could use a code for free delivery in addition to the discount code I already had.
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Trusted Customer
12 years ago
Date of purchase: 09/04/2012
Received item within a few days - nicely boxed.
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Trusted Customer
12 years ago
Date of purchase: 09/05/2012
The dress arrived quickly and was well packed.
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Trusted Customer
12 years ago
Date of purchase: 09/05/2012
Good service
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Trusted Customer
12 years ago
Date of purchase: 09/05/2012
Delivery address on the package was incorrect but luckily the courier knows me and was…
Delivery address on the package was incorrect but luckily the courier knows me and was able to leave the item at my address. The address was correct on the delivery sheet enclosed - 4 Longholm...

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Phase Eight Online
Phase Eight Online
12 years ago
On behalf of Phase Eight please accept my sincere apologies for the trouble you experienced with your delivery. As a company we aim to provide a fast and efficient service and are deeply concerned that on this occasion this hasn't happened due to both the wrong address been recorded and the long delivery you endured. Please be assured we take all feedback on board and will be investigating this issue further. Kind regards
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Trusted Customer
12 years ago
Date of purchase: 09/03/2012
easy to order and prompt delivery
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Trusted Customer
12 years ago
Date of purchase: 09/06/2012
The staff at the customer service centre are very helpful - Patricia was excellent.
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Trusted Customer
12 years ago
Date of purchase: 09/05/2012
Really quick delivery, nicely packed and can return free. Will use this service again and…
Really quick delivery, nicely packed and can return free. Will use this service again and again and again :)
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.
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customer service 020 8877 4001
Phase Eight (Fashion & Designs) Limited, Head Office, 55 Kimber Road, London, telephone (020) 8877 4011, Greater London, SW18 4NX, United Kingdom
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About Phase Eight Online
Established in London, in 1979, with a single boutique store, Phase Eight today is an incredible success story, with over 500 points of sale globally. Since launching internationally in 2012, the brand has rapidly expanded to include 200 stores and concessions across 22 countries in Europe, Asia, the Middle East and the Americas. When it launched, Phase Eight’s philosophy was to create an original, design-led brand offering a premium shopping experience for women who are looking for modern, stylish and considered day, work and occasion wardrobes. These are core values that are still passionately upheld today, and have played a key role in driving the worldwide success of Phase Eight.