Good service but takes time between order and delivery!
They only need to be more transparent around the fact that after having an email advising the product has shipped they remind customers that if that product is coming in from outside the UK it will...
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Chloe
PharmXtra
3 years ago
Hi there,
Thank you for leaving a review.
Thank you for bringing this to our attention.
I have passed this onto our customer service team who will contact you regarding the issues you faced.
Kind Regards,
EU Meds
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PE
Peter
Feefo Verified
3 years ago
What Peter said about PharmXtra:
Trust 100%
Great service, reliable and easy
Chloe
PharmXtra
3 years ago
Hi There,
Thank you so much for taking the time to leave us a 5 star rating!
Thanks for choosing EU Meds. You are a valued customer.
Kind Regards,
EU Meds.
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Trusted Customer
Feefo Verified
3 years ago
Seamless
Overall a very seamless experience and will definitely use again
Oscar
PharmXtra
3 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
EU Meds
0
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LE
Lee
Feefo Verified
3 years ago
What Lee said about PharmXtra:
Happy with the Service Provided by EU Meds
Though the delivery was late, I am still pleased with the service that EU Meds provided. This includes excellent communications from the customer service team in addition to good prices. As such, I...
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Oscar
PharmXtra
3 years ago
Hi there,
Thank you for this positive review,
Kind Regards
EU Meds
0
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Trusted Customer
Feefo Verified
3 years ago
Excellent service
Although this company obviously struggle with the various powers that be, when they say they have stock they always deliver. Sometimes it’s a bit more time but they always come through. As no one...
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Oscar
PharmXtra
3 years ago
Hi there,
Thank you very much for this extremely positive review.
We really appreciate it.
Kind Regards
EU Meds
0
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SI
Sian
Feefo Verified
3 years ago
What Sian said about PharmXtra:
Ordered 2 weeks ago still saying its in Gibraltar! Not the best delivery time really when they state it will normally take 5 to 7 days. Not very happy won't be ordering from them again!!!
Oscar
PharmXtra
3 years ago
Hi there,
We state it will take 5-6 working days, which makes today the 5th working day as your order would have been processed on the Monday.
We are extremely sorry for any delays that Royal Mail may have faced.
I can see your order has reached your local mail centre, please keep up to date with your tracking, as it is on its way.
I have emailed you your tracking number just in case you do not have it.
Sorry about this.
Kind Regards
EU Meds
3
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Trusted Customer
Feefo Verified
3 years ago
Brilliant service, I’ve had no issues at all.
Oscar
PharmXtra
3 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
EU Meds
0
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Trusted Customer
Feefo Verified
3 years ago
Great service
Oscar
PharmXtra
3 years ago
Hi there,
Thank for this 5-star review.
Kind Regards
EU Meds
0
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JE
Jennifer
Feefo Verified
3 years ago
What Jennifer said about PharmXtra:
I would certainly recommend EU Meds always deliver on time no hassle and no queues great service
Oscar
PharmXtra
3 years ago
Hi there,
Thank you for this 5-star review.
Kind Regards
EU Meds
0
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Trusted Customer
Feefo Verified
3 years ago
excellent service
excellent service once again , getting boring not finding any negatives.
Oscar
PharmXtra
3 years ago
Hi there,
Thank you for this excellent 5-star review.
Kind Regards
EU Meds
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.