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Petals Florist Network Reviews

Rated
Excellent
Service
4.4
/5
Product
4.3
/5

5

4

3

2

1

231

27

19

9

25

311

ratings over the past year

Displaying all 4,980 reviews
BA
Barbara
Geraldton wa
9 years ago
Date of purchase: 01/04/2016
What Barbara said about Petals Florist Network:
Mum loved them
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Amy
Petals Florist Network
9 years ago
Hi Barbara,

Thank you for your positive feedback. We're so pleased to hear that your Mum loved her flowers and we look forward to sending more flowers with you soon.

Amy
Petals Network.
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LA
Laura
9 years ago
Date of purchase: 01/04/2016
What Laura said about Petals Florist Network:
Were not delivered on the date selected and no explanation given to me why.
The ordering process was easy and clear with good photographs provided of the displays however what ruined the experience was the flowers i ordered were delivered a day late than what was arranged. I...

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Amy
Petals Florist Network
9 years ago
Hi Laura,

Thank you for your feedback. I'm so sorry to hear that your flowers were delivered a day later than you had requested. We will reach out to you via email to see if there is anything we can do to make this up to you.

Amy
Petals Network.
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GL
Glenda
Rockhampton
9 years ago
Date of purchase: 01/02/2016
What Glenda said about Petals Florist Network:
Disappointed
The only positive was the plants were delivered as promised
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Trusted Customer
9 years ago
Date of purchase: 01/07/2016
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KA
Katherine
Bunbury
9 years ago
Date of purchase: 01/06/2016
What Katherine said about Petals Florist Network:
Really unprofessional and would not recommend.
Did not have flowers I ordered and could not deliver on the day required. Delivered late the next day, which was disappointing as it was for my mother's 70th birthday.
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Amy
Petals Florist Network
9 years ago
Hi Katherine,

Thank you for your feedback. I'm very sorry to hear that you order was delivered a day later than requested and that our local florist did not have the flowers you ordered in stock. According to what is listed on your order it appears that our Customer Service team did contact you to see if your order could be delivered next day and you agreed to this. This is most likely because your order was for delivery in a small town and next day delivery was the only available option. We will reach out to you via email to see if there is anything we can do to make up for the issues you experienced ordering with Petals Network.

Amy
Petals Network
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RI
Richard
Uk
9 years ago
Date of purchase: 01/07/2016
What Richard said about Petals Florist Network:
Rubbish!
The flowers ordered for my daughter's birthday did not arrive. She had to go to the shop to be given a bunch of flowers that were not those ordered. If I had not been travelling overseas I would have...

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Amy
Petals Florist Network
9 years ago
Hi Richard, 

Thank you for your feedback. I'm very sorry to hear that on this occasion you were dissatisfied with our service and that your daughter's flowers did not arrive for her birthday. I will send you a private email in a moment to see if there is anything we can do to make this up to you and your daughter.

Best regards,

Amy
Petals Network
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SH
Sharon
Coffs Harbour
9 years ago
Date of purchase: 01/03/2016
What Sharon said about Petals Florist Network:
Would not hesitate to refer them.
Against all odds, because the numbers had been re allocated in the retirement village, they still managed to deliver!
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Trusted Customer
9 years ago
Date of purchase: 01/07/2016
Excellent
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Trusted Customer
9 years ago
Date of purchase: 01/04/2016
Recipient was overjoyed with the flowers.
Beautiful flowers, service very efficient.
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KA
Kathy
9 years ago
Date of purchase: 01/08/2016
What Kathy said about Petals Florist Network:
Easy website
The website is easy to negotiate and the flower pics make it easy to choose.
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About Petals Florist Network
Since 1992, Petals Network has been delivering flowers throughout Australia and around the world. Over the years we have developed a reputation for high quality service for the best price. Boasting a network of over 1500 florists throughout Australia, New Zealand and the United Kingdom, Petals has grown to be one of the largest and most trusted florist networks in Oceania. With an international network of over 20000 affiliated florists worldwide, Petals can provide you with quality flowers and speedy delivery in over 90 countries.
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11444 Olympic Blvd, Los Angeles, California, 90064, United States
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About Petals Florist Network
Since 1992, Petals Network has been delivering flowers throughout Australia and around the world. Over the years we have developed a reputation for high quality service for the best price. Boasting a network of over 1500 florists throughout Australia, New Zealand and the United Kingdom, Petals has grown to be one of the largest and most trusted florist networks in Oceania. With an international network of over 20000 affiliated florists worldwide, Petals can provide you with quality flowers and speedy delivery in over 90 countries.