Petplan Reviews

Petplan have been nothing but helpful! Claims are processed quickly and stress free! Unfortunately I lost my cat a few months ago and even though this was a very difficult and upsetting time for us...

I found the staff at the call centre unhelpful with a poor understanding of the English language. They weren't forthcoming on the various products you had to offer and appeared to be only interested...

The company and staff have all been excellent. We are staying with pet plan an are about to register our new rabbit with you also! X

Easy and clearly set out

Fantastic! At a very worrying time, pet plan made everything run smoothly and paid out over £3000 for my babies knee operation. Customer service is impeccable! I wouldn't trust anyone else with my...

Very pleased with the service thst we have received up to yet

I have always had good expreiences with petplan over the years but my recent dealings with them were not very good. On trying to deal with my complaint the customer service team were very unhelpful...

The quotation and policy application process was very straightforward. The policy details were also very easy to understand compared to some other insurers. So Far I have not had to make a claim...

I have only ever used pet plan but I have never had any hassle or problems they are brilliant and I recommend them to as many people as I possibly can ' keep up the good work !

I'm unsure if you use an Indian call centre but this felt like a really dreary repetitive hard sell - were it not for your xcellent reputation I would certainly have hung up and gone elsewhere...