Petplan Reviews

Response time was average although didnt explain why Ihad a different number to what was requested

Website was really easy to use in order to get a quote and then was simple to create the policy afterwards. They sent the documentation swiftly in the post and everything was easy to understand.

Petplan has helped over the years with unexpected bills and have always dealt with any claim fast and efficient. I had no problem in taking out a 2nd insurance plan for my new dog, happy me happy...

My query was dealt with efficiently

I found the guy I spoke to very helpful, he was very good at explaining the difference between the different options and had a friendly manner.

I found it very easy to work out the level of cover and associated cost

I had to telephone twice before receiving my insurance documents. Also, there was no explanation of the exclusion related to abcess infections.

pleased with customer services

Great customer care and value for money

I was a little surprised at the cost of insurance, I was advised that this may be due to the breed of my dog which I consider to be unfair and discriminatory, the fact that she is a lovely dog who is...