How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Pet Flaps UK Reviews | Customer Service Reviews for https://www.feefo.com/reviews/pet-flaps-uk | Feefo

Displaying all 98 reviews

Trusted Customer

12 months ago

Date of purchase: 06/17/2024

A good company.

I would recommend PetFlaps. The people I spoke to were helpful and understanding. It is a well organised company. It did take over a week for the installer to contact me, when I had been told he...

Read all

John

Pet Flaps UK

12 months ago

Thank you so much for the excellent review. We take on board the need to ensure our installers stay on top of contacting customers promptly and are putting in place systems to monitor that. Thank you for pointing out to us how we can improve. Best wishes from all the Pet Flaps UK Team

Trusted Customer

12 months ago

Date of purchase: 06/10/2024

Very satisfied

Good initial telephone conversation. Prompt service. Good installation.

John

Pet Flaps UK

12 months ago

Thank you so much for giving us a 5 star review. We so appreciate hearing what our customers have to say and sharing their experiences with others. Best wishes from all the Pet Flaps UK Team

Katy Pegg

London

12 months ago

Date of purchase: 06/28/2024

What Katy Pegg said about Pet Flaps UK:

Excellent service, very prompt and no problems at all!

John

Pet Flaps UK

12 months ago

That's an amazing review too! Thank you so very much, we will pass on your kind words to Jason your installer. Best wishes from all the Pet Flaps UK Team.

Jemma Burgess

Ipswich

12 months ago

Date of purchase: 06/13/2024

What Jemma Burgess said about Pet Flaps UK:

Highly recommended.

Quick straight forward fitting very good clean up. Very personable fitter. A reasonable price and a very good service. Highly recommended.

John

Pet Flaps UK

12 months ago

Thank you for your fantastic feedback and five-star rating! We're thrilled to hear that you had a smooth and straightforward experience with us. It's great to know that the fitting was quick, the clean-up was thorough, and you found our fitter personable. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to the team. From Pet Flaps UK.

Trusted Customer

12 months ago

Date of purchase: 06/12/2024

Pet Tech Cat Flap fitted in a patio sliding door.

They were quick at getting in touch all done online but no issues. Once I paid the deposit they were in touch with a date about the survey promptly. The surveyor and who would also fit the cat flap...

Read all

John

Pet Flaps UK

12 months ago

Thank you so much for your fantastic feedback and five-star rating! We're delighted to hear that everything went smoothly and that you had a positive experience with our service. It's wonderful to hear that Josh, our surveyor and installer, provided an excellent service and completed the installation quickly and efficiently. Your kind words will be passed along to him. With our very best regards from the Pet Flaps UK Team.

Trusted Customer

1 year ago

Date of purchase: 06/26/2024

My first cat flap fitting , I’m impressed and the cats are on a ‘learning ’

Everything went so well and I am really pleased with the work done. Rob was very efficient and friendly and completed the job with no problems. Thank you very much

John

Pet Flaps UK

1 year ago

Thank you so much for this super review, we are so pleased that you are pleased. We are sure the cats will soon get used to their private entrance. Best wishes from all The Team at Pet Flaps UK

Simon Woodford

1 year ago

Date of purchase: 06/26/2024

What Simon Woodford said about Pet Flaps UK:

Great all round

Easy process, good selection of flaps, and the installation was quick and looks good.

John

Pet Flaps UK

1 year ago

Pleased to hear you are a happy customer. Thank you so much from all The Team at PetFlapsUK.com

Trusted Customer

1 year ago

Date of purchase: 06/25/2024

Great service,very helpfull,did a fantastic job installing my dog flap

John

Pet Flaps UK

1 year ago

Wow 5 stars, thank you so much! We really appreciate you telling others about your good experience. Best wishes from John and The Pet Flaps UK Team

Trusted Customer

1 year ago

Date of purchase: 06/06/2024

Professional, neat and I'm one happy customer.

Jimmy did an excellent job, he was professional, and very polite. He work quickly and efficiently. He made sure to hoovered up for me before leaving the property as well as throw away parts of the...

Read all

John

Pet Flaps UK

1 year ago

That's a great review and recommendation for Jimmy and it's so nice of you to say so. We'll be sure to pass your kind words on to him. Thank you very much from The Pets Flaps UK Team.

Vinni Babla

1 year ago

Date of purchase: 06/04/2024

What Vinni Babla said about Pet Flaps UK:

Wonderful Pet Flap Services

I am very pleased with the professional service. My requirements were met and understood 100% professionally. I was updated with the progress all the time and the service was carried out on time....

Read all

John

Pet Flaps UK

1 year ago

Thank you very much for the good review. Terry has been with us for many years and is very popular with our customers. Very nice of you to give him a special mention. Best Wishes from John and all The Pet Flaps UK Team.