How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Personalised Gifts Shop Reviews

https://www.personalisedgiftsshop.co.uk

EXCEPTIONAL

Created By You, Made By Experts

Service

4.8

/5

5

4

3

2

1

3,451

242

81

30

98

3,902

ratings over the past year

Displaying all 99,119 reviews

Trusted Customer

Feefo Verified

12 years ago

Was good very good

Personalised Gifts Shop

12 years ago

I am sorry to hear that you were unhappy with the engraving and we have passed your comments to the relevant department.

0

Trusted Customer

Feefo Verified

12 years ago

Service was generally good. they came quickly and on time

Personalised Gifts Shop

12 years ago

I am sorry to hear that you were unhappy with the presentation boxes and we have passed your comments to the relevant department.

0

Trusted Customer

Feefo Verified

12 years ago

should be able to see preview of your personalisation before checking out

0

Trusted Customer

Feefo Verified

12 years ago

Very good service x

0

Trusted Customer

Feefo Verified

12 years ago

Didn't give me much advise on how long it would take to deliver or despatch.…

Didn't give me much advise on how long it would take to deliver or despatch. Just come home to find it delivered one day.

0

Trusted Customer

Feefo Verified

12 years ago

Great products and fast delivery

0

Trusted Customer

Feefo Verified

12 years ago

Received items within 2 days

0

Trusted Customer

Feefo Verified

12 years ago

Great shopping experience. Speedy delivery and easy to use website

0

Trusted Customer

Feefo Verified

12 years ago

Very good choices and options

0

Trusted Customer

Feefo Verified

12 years ago

Ordered this gift for my daughter-in-law's hen weekend, as she and my son got engaged…

Ordered this gift for my daughter-in-law's hen weekend, as she and my son got engaged in Paris.

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo