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Peak Retreats Ltd Reviews | Customer Service Reviews for https://www.feefo.com/reviews/peak-retreats-ltd | Feefo

Displaying all 55 reviews

Terry Jones

Ashford, Kent

9 days ago

Date of purchase: 07/16/2025

What Terry Jones said about Peak Retreats Ltd:

Great choice of French resorts and accommodation options all in one place.

As usual, a very thorough and professional service. We have been booking ski holidays in the French Alps through Peak Retreats for around 20 years. We have also skied in more than 100 different ski...

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Nicola

Peak Retreats Ltd

7 days ago

Hi Terry & Sylvana, thank you so much for taking the time to leave your comprehensive review. We are so grateful that you continue to trust us with your ski holidays, it's an absolute pleasure ☺

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Shauna Simpson

17 days ago

Date of purchase: 07/14/2025

What Shauna Simpson said about Peak Retreats Ltd:

Easy website and online chat quick to answer and deal with my query

Nicola

Peak Retreats Ltd

16 days ago

That's really great to hear, thank you Shauna ☺️

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Trusted Customer

1 month ago

Date of purchase: 06/26/2025

Great Company

Great booking experience. Staff very helpful and knowledgeable. Prices very fair. Everything I look for!

Nicola

Peak Retreats Ltd

16 days ago

Thank you for your review. We're so pleased to hear you had a positive booking experience ☺️

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Trusted Customer

1 month ago

Date of purchase: 02/12/2025

Very positive review

Reception and all the staff were very friendly and helpful. It is nice to be greeted each morning, with a cheerful ‘ Bonjour ‘.

Nicola

Peak Retreats Ltd

1 month ago

Thank you so much 😊

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Trusted Customer

1 month ago

Date of purchase: 06/06/2025

Will definitely use the organisation again

Prompt friendly response to queries , Added early booking and loyalty discounts without being reminded.

Nicola

Peak Retreats Ltd

1 month ago

Your feedback is really appreciated and valued, thank you!

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Trusted Customer

1 month ago

Date of purchase: 01/16/2025

Fantastic holiday

Peak Retreats provided excellent service as usual. It is great you can call and discuss with someone who has experience of the resort.

Nicola

Peak Retreats Ltd

1 month ago

Thank you for your review. We do pride ourselves on our first hand knowledge of our resorts and accommodation 🙂

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Trusted Customer

1 month ago

Date of purchase: 11/11/2024

Val Thoren - perfect family resort

First class- all questions answered, easy booking and even a little discount being a returning customer. Treated like an individual not just an email address.

Nicola

Peak Retreats Ltd

1 month ago

Thank you for your lovely comments, it's really appreciated 😊

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Trusted Customer

2 months ago

Date of purchase: 05/21/2025

A real French Alps specialist

Very knowledgeable, impartial advice. The accommodation turned out to be just perfect for our family group. Ideal location within the resort, excellent standard and we were well looked after like the...

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Nicola

Peak Retreats Ltd

2 months ago

Thank you for taking the time to review and give us such lovely feedback.

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Trusted Customer

2 months ago

Date of purchase: 12/03/2024

Peak Retreats did the heavy lifting for me

It was so lovely having someone at the end of the phone if I had any questions and the Peak Retreats team are all so lovely. It saved a lot of time and hassle booking all our lift passes, ski hire...

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Nicola

Peak Retreats Ltd

2 months ago

That's what we're here for 😊 Thanks for sharing your experience!

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Rachel H

Newbury

2 months ago

Date of purchase: 06/17/2024

What Rachel H said about Peak Retreats Ltd:

Best Self-drive Ski travel agent.

Always a helpful friendly team, love their appreciation of loyal customers, attention to detail with holiday reminders such as travel, check in, amenities and option to book extras.

Nicola

Peak Retreats Ltd

2 months ago

We are so grateful that lots of our clients choose to book with us year after year ☺ We're glad our attention to detail makes for a great experience - thanks for sharing!

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About Peak Retreats Ltd

Peak Retreats is an award-winning ski holiday company specialising in the French Alps; from unspoilt, traditional and welcoming villages with access to fantastic skiing to ultra high-altitude winter playgrounds, where we've handpicked the best selection of first-class self-catered accommodation and hotels. Our team can help you create your perfect ski holiday, adding travel by Eurotunnel, train or ferry, transfers where needed and arranging ski lessons, lift passes and ski hire. We use our expertise and resort knowledge to ensure that your ski holiday is ideally suited to your party.

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+44 23 9283 9310

2.4 Central Point, Kirpal Road, Portsmouth, Hampshire, PO3 6FH, United Kingdom

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