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PCF Bank Reviews

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ratings over the past year

PCF Bank is no longer an active Feefo customer
Displaying all 627 reviews
Trusted Customer
4 years ago
Date of purchase: 02/10/2021
The online application process was very easy and I received the email confirming my application was successful almost immediately at 11:32 and the Welcome email only 8 minutes later at 11:40, well...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write such a positive review! We are delighted to hear that you are happy with the efficiency of our application process. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/09/2021
Simplicity of process. Information sent promptly
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your 5 star response! It is great to hear that you are satisfied with our efficient application process, and the account information provided. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/05/2021
Very quick and easy to open the account; unfortunately the confirmation of payee doesn't work on the account and therefore when you instruct your bank to transfer you have to do a small deposit first...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for your positive response! The team arepleased to hear that you were satisfied with the efficiency of our application process. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/08/2021
It is so good to be able to telephone and speak to someone instead of having to do everything on-line
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your positive response! The team are thrilled to hear that you are pleased with the help provided over the telephone. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/01/2021
Efficient and professional
Very efficient and easy to contact
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your 5 star response! We are pleased to know that you are happy with the efficient service provided by our Savings Team, and that you were able to contact us with ease. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/01/2021
Easy online application, though needs a couple of small tweaks to get 5/5.
Easy online application. Would have given 5/5 if there wasn't the problem with using a hyphen in the nominated account field Account Name. It required me to enter as it appears on my debit card, my...

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Harriet Kerr
PCF Bank
4 years ago
Thank you for taking the time to write a review. We are pleased to know that you are happy withour efficient online application process, and the friendly help provided by our Team on the telephone. Unfortunately, it is common that special characters are not accepted during banking applications, andwe apologise for any inconvenience this may have caused. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/03/2021
good and efficient service.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your feedback! We are happy to hear that you are pleasedwith the efficient service provided our Team. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
MS
MR STEVENS
4 years ago
Date of purchase: 02/01/2021
What MR STEVENS said about PCF Bank:
Very prompt and courteous service. Actioned my request without delay
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Harriet Kerr
PCF Bank
4 years ago
Thank you for you feedback! It Is great to know that you are happy with the efficient service provided by our Team. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/03/2021
Good service & communication overall. Website clear and straightforward.
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your5 star response! The team are thrilled to hear that youare satisfied with the communication that they provided.Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
Trusted Customer
4 years ago
Date of purchase: 02/03/2021
They contacted me in advance to let me know that my 1 year deposit was coming to an end. They gave me the options available and the change was easy and user friendly
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Harriet Kerr
PCF Bank
4 years ago
Thank you for your positive response! We are pleased to hear that you are satisfied with our reinvestment process, and that your new account was opened with ease. Please do not hesitate to contact us at savings@pcf.bank if we can be of any assistance in the future.
About PCF Bank
PCF Bank was established in 1994 to bring two qualities into vehicle and plant & equipment financing: simplicity and customer focus. We are a specialist in this area and have helped over 70,000 consumers and businesses by providing them with hire purchase and finance lease facilities. Now, we are applying the same qualities with which we made our reputation to the wider world of banking. Simple banking at your service In December 2016, we were authorised as a bank. This is supported by more than 20 years of solid growth, both organic and through acquisition. With a finance portfolio of over £125 million, and 11,500 customers, you can rest assured that that our professional and personable service has been thoroughly tested. Today, we offer not only the services on which PCF Bank was built, but an equally competitive range of savings products for our customers. Developing into a bank has made us more competitive and flexible, allowing us to better serve our existing customers, and also to attract more new customers who can benefit from our simple, personal, approach to finance. Independent and innovative At PCF Bank, simplicity is more than just a buzzword – It is a tangible benefit that we seek to deliver. One of the ways in which we achieve this is through our independence. It enables us to have short lines of communication, so that we can make quick decisions. Another important way in which we differentiate ourselves from other providers is through innovation: in particular, the development of our own internet-based proposals system, eQuote, and our internet-based application process for savings customers. These systems allow us to process applications for finance and savings accounts with new levels of speed and efficiency.
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P C F Group Plc, Pinners Hall, 105-108 Old Broad Street, LONDON, Greater London, EC2N 1ER, United Kingdom
Why trust Feefo reviews?

About PCF Bank
PCF Bank was established in 1994 to bring two qualities into vehicle and plant & equipment financing: simplicity and customer focus. We are a specialist in this area and have helped over 70,000 consumers and businesses by providing them with hire purchase and finance lease facilities. Now, we are applying the same qualities with which we made our reputation to the wider world of banking. Simple banking at your service In December 2016, we were authorised as a bank. This is supported by more than 20 years of solid growth, both organic and through acquisition. With a finance portfolio of over £125 million, and 11,500 customers, you can rest assured that that our professional and personable service has been thoroughly tested. Today, we offer not only the services on which PCF Bank was built, but an equally competitive range of savings products for our customers. Developing into a bank has made us more competitive and flexible, allowing us to better serve our existing customers, and also to attract more new customers who can benefit from our simple, personal, approach to finance. Independent and innovative At PCF Bank, simplicity is more than just a buzzword – It is a tangible benefit that we seek to deliver. One of the ways in which we achieve this is through our independence. It enables us to have short lines of communication, so that we can make quick decisions. Another important way in which we differentiate ourselves from other providers is through innovation: in particular, the development of our own internet-based proposals system, eQuote, and our internet-based application process for savings customers. These systems allow us to process applications for finance and savings accounts with new levels of speed and efficiency.