I placed an order that I required by a certain date but the delivery didn’t update and it was due to arrive after the date needed. I emailed customer service to explain and asked if my delivery could...
Excellent choices easy to find what you need. Had a little problem with trying to pay for my items hat to ring customer service to pay for my items as it wasn't letting me send them to my address I...
We're sorry to hear the foil balloons didn’t float as expected. Our helium is supplied by BOC Gases and is 99% pure, so it’s highly unlikely that the gas itself was the issue.
Please note that some foil balloons available on the market — especially those under 18 inches — are designed for air inflation only and will not float, even when filled with helium. Additionally, even larger foil balloons (18" and above) may not float properly if they are not manufactured to a high standard.
We always recommend purchasing foil balloons from reputable, high-quality balloon manufacturers to ensure proper floatation and a successful display.
Thanks again for your review — we appreciate your input.
Kind Regards
Clare - Customer Services
Product reviews
Clare
Partyrama
8 months ago
We're sorry to hear the foil balloons didn’t float as expected. Our helium is supplied by BOC Gases and is 99% pure, so it’s highly unlikely that the gas itself was the issue.
Please note that some foil balloons available on the market — especially those under 18 inches — are designed for air inflation only and will not float, even when filled with helium. Additionally, even larger foil balloons (18" and above) may not float properly if they are not manufactured to a high standard.
We always recommend purchasing foil balloons from reputable, high-quality balloon manufacturers to ensure proper floatation and a successful display.
Thanks again for your review — we appreciate your input.
Kind Regards
Clare - Customer Services
Date of purchase: 08/14/2025
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Ben Ashworth
Feefo Verified
9 months ago
What Ben Ashworth said about Partyrama:
They never turned up
Product reviews
James
Partyrama
8 months ago
Thank you for your feedback.
We're sorry to hear that you haven't received your order. We’ve reviewed our records and can’t see that you contacted us prior to leaving your feedback.
According to the DPD tracking information, your order was dispatched on Friday 15th and marked as delivered on Saturday 16th at 11:55 AM. A photo was taken by the courier showing the parcel left in a safe place.
We will email you the proof of delivery (POD) shortly for your reference.
If you are still unable to locate the parcel or have any further concerns, please don’t hesitate to get in touch—we're here to help resolve this for you.
Kind regards,
The Sales Team
Date of purchase: 08/15/2025
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Tabetha Cherrie-Parrott
Feefo Verified
Louth, Lincolnshire
9 months ago
What Tabetha Cherrie-Parrott said about Partyrama:
Partyrama is one of the UK's largest online retailer of party supplies. We're a family run business selling everything needed for any occasion including tableware, balloons, large event supplies decorations and even more!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Partyrama is one of the UK's largest online retailer of party supplies. We're a family run business selling everything needed for any occasion including tableware, balloons, large event supplies decorations and even more!