How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Park Holidays UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 45,065 reviews

Trusted Customer

Feefo Verified

13 years ago

Very easy and quick. Liked being able to book half board as I didn't realise…

Very easy and quick. Liked being able to book half board as I didn't realise it was available. The only thing that would be good is some indication of whether units have steps to get in.

Date of purchase: 04/01/2013

Trusted Customer

Feefo Verified

13 years ago

Booking was easy online with good clear instructions and all the information we needed regarding…

Booking was easy online with good clear instructions and all the information we needed regarding our holiday was readily available

Date of purchase: 03/28/2013

Trusted Customer

Feefo Verified

13 years ago

very easy

Date of purchase: 04/01/2013

Trusted Customer

Feefo Verified

13 years ago

the parks are good many things to do there.

Date of purchase: 03/31/2013

Trusted Customer

Feefo Verified

13 years ago

Caravan had inadequate heating. Was too cold to sleep properly. Kids and us were miserable…

Caravan had inadequate heating. Was too cold to sleep properly. Kids and us were miserable at night. Would have been better off sleeping in the car

Park Holidays UK

13 years ago

Thank you for your comments, all feedback be it positive or negative is greatly received, and we thank you for taking the time to post your review on your Holiday at Steeple Bay. We are sorry that your Holiday experience was not to your satisfaction and would like the opportunity to put things right. This feedback has been passed on to the General Manager a Steeple Bay who will ensure that the issues you encountered are not repeated. Kind Regards Park Holidays UK

Date of purchase: 02/22/2013

Trusted Customer

Feefo Verified

13 years ago

a bit of disappointment regarding the access to internet we thought we did have free access…

a bit of disappointment regarding the access to internet we thought we did have free access from our caravan . The team was very friendly

Date of purchase: 03/26/2013

Trusted Customer

Feefo Verified

13 years ago

Site was easy to navigate, and payment was easily accessed. Only issue may be my…

Site was easy to navigate, and payment was easily accessed. Only issue may be my end, rather than website end- kept booting me out when I clicked on links in left hand menu rather than tabs along top?

Date of purchase: 03/31/2013

Trusted Customer

Feefo Verified

13 years ago