How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Park Holidays UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 45,065 reviews

Trusted Customer

Feefo Verified

13 years ago

very easy web site to search for what you want. booking form simple. good info…

very easy web site to search for what you want. booking form simple. good info about site.

Date of purchase: 04/13/2013

Trusted Customer

Feefo Verified

13 years ago

couldn't unerstand why the map did not appear when I clicked on the show map…

couldn't unerstand why the map did not appear when I clicked on the show map button it was a while before i realised that it just loaded the names of the parks and not the map.

Date of purchase: 04/13/2013

Trusted Customer

Feefo Verified

13 years ago

i was greeted warmly by the receptionist, given a welcome pack and found the chalet clean…

i was greeted warmly by the receptionist, given a welcome pack and found the chalet clean and basic. The catering staff were pleasant and helpful from the breakfast staff to the bar staff. my 6 year...

Date of purchase: 04/03/2013

Trusted Customer

Feefo Verified

13 years ago

Really good found this site easy to book a nice holiday

Date of purchase: 04/13/2013

Trusted Customer

Feefo Verified

13 years ago

Easy to use, informative and great layout

Date of purchase: 04/13/2013

Trusted Customer

Feefo Verified

13 years ago

2 complaints, I couldn't change the section on who was accompanying me - as my son…

2 complaints, I couldn't change the section on who was accompanying me - as my son was filling in the section and hadn't noticed to put in 1 child/1 adult and when I tried to amend it i the booking...

Date of purchase: 04/12/2013

Trusted Customer

Feefo Verified

13 years ago

booking was easy apart from couldn't access section to complete details of other parties going…

booking was easy apart from couldn't access section to complete details of other parties going so had to telephone to add this.

Date of purchase: 04/13/2013

Trusted Customer

Feefo Verified

13 years ago

never had anythin g to complain about value for money.

Date of purchase: 04/13/2013

Trusted Customer

Feefo Verified

13 years ago

Terrible

Park Holidays UK

12 years ago

We are sorry that you experienced problems during your recent stay or visit to our website. It is only through feedback such as yours that we can make changes for the better. Could you please elaborate on the issues you have encountered so that we can look into addressing them going forward? Please email webspot@parkholidaysuk.com and we will investigate further. Kind Regards Park Holidays UK

Date of purchase: 04/13/2013

Trusted Customer

Feefo Verified

13 years ago