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Park Holidays UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 45,065 reviews

Trusted Customer

Feefo Verified

13 years ago

Very clear and easy process to follow

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

13 years ago

I cannot open the booking confirmation email from my hotmail. Please check your system urgently as…

I cannot open the booking confirmation email from my hotmail. Please check your system urgently as the document is needed for my visa application.

Park Holidays UK

12 years ago

Thank you for your review regarding the online booking process. The Email Access problem you have highlighted is an unusual one but does occur occasionally based on the User's Email Client and/or personal Inbox Settings. We are looking to make changes to the Email format to address the issue soon - as well as an option to print confirmation details during the final stages of the booking process - so apologies for any inconvenience caused. For any information regarding your booking please do call 0843 178 7070 and they will be happy to help.You can also arrange a Holiday Callback here at your convenience http://www.parkholidays.com/contact-us/holidays/arrange-a-holiday-call-back Many thanks again for your feedback. Kind Regards Park Holidays UK

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

13 years ago

Been to both Park Holidays and Park Resorts and we will only use you from…

Been to both Park Holidays and Park Resorts and we will only use you from now on as our Park resort experience was dreadful.

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

13 years ago

Quite straightforward, but I couldn't remember how many beds were single/double, so I left the…

Quite straightforward, but I couldn't remember how many beds were single/double, so I left the site not sure whether I had ordered the right bed linen.

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

13 years ago

Can only comment on the actual selection and booking process. Booking process was reasonable though slow. Selecting…

Can only comment on the actual selection and booking process. Booking process was reasonable though slow. Selecting a location was Bad. The Web site was AWFUL TO USE. So slow and it was the Park...

Park Holidays UK

12 years ago

Thank you for your review regarding the website and online booking process, and we are sorry if you experienced any technical issues on the website which can occur occasionally, usually in certain older browsers. We are looking to address these issues going forward. For any information regarding your booking or payments please do call 0843 178 7070 and they will be happy to help. You can also arrange a Holiday Callback here at your convenience http://www.parkholidays.com/contact-us/holidays/arrange-a-holiday-call-back Many thanks again for your feedback. Kind Regards Park Holidays UK

Date of purchase: 04/15/2013

Trusted Customer

Feefo Verified

13 years ago

Easy to book. Not stayed at park yet but so far so good

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

13 years ago

very easy to use and loads of information.

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

13 years ago

Thevbooking system is fine however it would not let you add the size of the…

Thevbooking system is fine however it would not let you add the size of the party so I have had to send a separate email today to get amended which makes it more time consuming

Date of purchase: 04/15/2013

Trusted Customer

Feefo Verified

13 years ago

Park Holidays offer good value short breaks in high quality accommodation with easy on line…

Park Holidays offer good value short breaks in high quality accommodation with easy on line booking.

Date of purchase: 04/16/2013

Trusted Customer

Feefo Verified

13 years ago

The website to book is quite poor compared to others we have used - Not…

The website to book is quite poor compared to others we have used - Not user-friendly

Park Holidays UK

12 years ago

We are sorry that you did not find the online booking process simple to navigate and useful. Could you please elaborate on which features of the Website you found poor as it will help us to improve our online system. Many Thanks Park Holidays UK

Date of purchase: 04/16/2013