How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Park Holidays UK Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 45,065 reviews

Trusted Customer

Feefo Verified

13 years ago

The online booking form was quick, and easy to use.

Date of purchase: 05/06/2013

Trusted Customer

Feefo Verified

13 years ago

Very easy online booking but I wasn't able to add the other members of my…

Very easy online booking but I wasn't able to add the other members of my party - small glitch perhaps?

Date of purchase: 05/06/2013

Trusted Customer

Feefo Verified

13 years ago

The web site was not that easy to use as it took me 3 attempts…

The web site was not that easy to use as it took me 3 attempts to open the significant links that I wanted. I tried numerous amount of times to 'Check Availabiliy' but it would not work and I ended...

Date of purchase: 05/06/2013

Trusted Customer

Feefo Verified

13 years ago

Too long to answer phone enquiries. When booking on line cannot return to parts of booking…

Too long to answer phone enquiries. When booking on line cannot return to parts of booking form to make alterations e.g. number in party.

Park Holidays UK

12 years ago

Thank you for your comments. We are sorry that you experienced problems while trying to ring into our Call Centre - I'm afraid at very busy times there can be a slight delay. The online form issues you mentioned are being looked at and we will be making changes to the website going forward. Kind Regards Park Holidays UK

Date of purchase: 05/06/2013

Trusted Customer

Feefo Verified

13 years ago

Please note that my booking confirmation states 1 adult, this should actually be 4 adults.…

Please note that my booking confirmation states 1 adult, this should actually be 4 adults. Please confirm. Many Thanks

Date of purchase: 05/06/2013

Trusted Customer

Feefo Verified

13 years ago

After many years of coming to .Waterside, the site has change but the welcome and…

After many years of coming to .Waterside, the site has change but the welcome and value as not.

Date of purchase: 04/26/2013

Trusted Customer

Feefo Verified

13 years ago

Not good on the computor, so found the site ok to use.

Date of purchase: 05/03/2013

Trusted Customer

Feefo Verified

13 years ago

the flat had green moss growing inside of the bed room window as well as…

the flat had green moss growing inside of the bed room window as well as no duets for us to sleep with. we ask can opener and it took 3 days to get it. my son had to go searching at 9.30 at night...

Park Holidays UK

12 years ago

We are very sorry that you experienced problems during your recent stay. We will work hard to improve on the areas that you have highlighted acting in conjunction with the park staff to get to the bottom of these issues. Thank you for your feedback which helps us to improve our product and services. Kind Regards Park Holidays UK

Date of purchase: 05/02/2013

Trusted Customer

Feefo Verified

13 years ago