Merchant Logo

We are a specialist lending bank, offering a range of savings and lending products in the UK

Service
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ratings over the past year

Paragon is no longer an active Feefo customer
Displaying all 7,696 reviews
Trusted Customer
1 year ago
Date of purchase: 02/14/2024
I spoke to Chantelle and she very efficiently and patiently guided me through and sorted out my problem. She was very kind and didn't make me feel stupid in any way because of my lack of technical...

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TC
Trusted Customer
1 year ago
Date of purchase: 02/14/2024
What Trusted Customer said about Paragon:
Received good service . competitive rates. liked having isa in different pots under the same umbrella.
Trusted Customer
1 year ago
Date of purchase: 02/13/2024
ISA renewal
Easy renewal process
MR
Mr Chris Rogers
Glasgow
1 year ago
Date of purchase: 02/13/2024
What Mr Chris Rogers said about Paragon:
Unlocking account
Maybe phone customers when they say they will.
Merchant Logo
Claire
Paragon
1 year ago
Hello. Thanks for taking the time to respond. We’re sorry to hear that you’re not happy with the service you have received from us recently. Your feedback is important to help us improve for the future. I believe our savings teams have now been in touch and you're account has been unlocked. If there is anything else you can do, then please contact us using the normal channels. Many thanks.
TC
Trusted Customer
Glasgow
1 year ago
Date of purchase: 02/13/2024
What Trusted Customer said about Paragon:
Would definately recommend
Fantastic service and easy to navigate the website. Always get a great rate. Customer service is excellent.
Trusted Customer
1 year ago
Date of purchase: 02/12/2024
Happy customer !!
Very helpful friendly service, excellent advice on renewal. I'm very happy , and have been with them for a considerable time.
TC
Trusted Customer
1 year ago
Date of purchase: 02/12/2024
What Trusted Customer said about Paragon:
Excellent Bank.
Very good maybe to view account history could be a tiny bit better. On the whole a very good banking site.
TC
Trusted Customer
Willaston near.Nantwich
1 year ago
Date of purchase: 02/12/2024
What Trusted Customer said about Paragon:
So much choice..
So many savings accounts to choose from....... Accounts that fit any situation....
Trusted Customer
1 year ago
Date of purchase: 02/12/2024
For some reason password needed changing secure way of doing it easy to do and secure4
TC
Trusted Customer
1 year ago
Date of purchase: 02/12/2024
What Trusted Customer said about Paragon:
Quick and easy to use and seems very secure.
About Paragon
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings. With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.
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51 Homer Road, 51 Homer Road, Solihull, West Midlands, B91 3QJ, United Kingdom
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About Paragon
We offer a range of fixed rate, easy access, notice accounts and cash ISAs, competitively priced to help our customers make the most of their savings. With a quick and easy online applications process, managing your accounts could not be easier. See what rates we currently have available.