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Rated
Exceptional

Australia's leading supplier of specialist outdoor & travel gear.

Service
4.9
/5

5

4

3

2

1

3,310

285

30

13

20

3,658

ratings over the past year

Displaying all 12,333 reviews
Trusted Customer
10 years ago
Date of purchase: 04/23/2014
Fast shipping, nicely packed!
Trusted Customer
10 years ago
Date of purchase: 04/24/2014
f/u by staff great. Issue was colour out of stock & option offered.
Trusted Customer
10 years ago
Date of purchase: 05/07/2014
The price was good and delivery fast.
Trusted Customer
10 years ago
Date of purchase: 04/23/2014
They came quickly
Trusted Customer
10 years ago
Date of purchase: 04/28/2014
I went into the shop in Fortitude Valley to try on the jacket first - there…
I went into the shop in Fortitude Valley to try on the jacket first - there wasn't my size so I ordered it online. The jacket is great, the service was fairly ordinary.
Trusted Customer
10 years ago
Date of purchase: 04/25/2014
I had numerous emails with a customer service rep after I ordered due to me forgetting…
I had numerous emails with a customer service rep after I ordered due to me forgetting to apply my discount card to my order. The end result was no discount due to the store of origin not activating...

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Paddy Pallin
Paddy Pallin
10 years ago
We are so sorry to hear of your experience. Thank you for bringing it to our attention through your feedback. There was obviously some bad internal communication regarding your club discount validity that cause some frustration, and ultimately, you not receiving your entitled discount. We agree, this should have been applied in good faith to begin with. We have organize to refund the price difference (Via Paypal) as soon as possible. Please expect this shortly. Best Regards, The Paddy Pallin team
Trusted Customer
10 years ago
Date of purchase: 05/01/2014
Excellent and quick delivery
Trusted Customer
10 years ago
Date of purchase: 04/30/2014
Great service
Trusted Customer
10 years ago
Date of purchase: 04/22/2014
Very fast service. Excellent. Communication.
Trusted Customer
10 years ago
Date of purchase: 04/17/2014
Postage far too slow
Postage far too slow
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Paddy Pallin
Paddy Pallin
10 years ago
Thank you for your feedback! We pride ourselves in our efforts to provide the fastest delivery we can. We are sorry you experienced otherwise and have recently expanded our delivery carrier options to keep our high service level consistent across all our deliveries. Best Regards, The Paddy Pallin team
About Paddy Pallin
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!
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109 Station Rd, Seven Hills, New South Wales, 2147, Australia
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About Paddy Pallin
As Australia's leading supplier of specialist outdoor & travel gear, Paddy Pallin has everything you need for your next outdoor adventure! Buy online now!