How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Packetts Reviews

https://packetts.com/

Rated

Exceptional

Packetts are proud to be one of the UK's largest independent insurance brokers.

Service

4.8

/5

5

4

3

2

1

53

7

1

0

62

ratings over the past year

Displaying all 105 reviews

LG

Leanne Greenway

Brighouse

2 months ago

Date of purchase: 04/06/2025

What Leanne Greenway said about Packetts:

Good

Very helpful and got a good price

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 04/05/2025

Easy renewal process

I received helpful reminders from your team prior to my renewal date and found the team to be responsive.

0

See full customer review

MB

Michael Bubb

2 months ago

Date of purchase: 03/31/2025

What Michael Bubb said about Packetts:

Challenging insurance cover, efficiently resolved

I dealt with Jakie Holden who was super efficient in every respect. We wanted insurance on an Edwardian property which is divided into 8 self contain flats. I rent out the whole building to a housing...

Read all

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 04/02/2025

0

See full customer review

JA

Jasbinder Attwal

Bracknell

2 months ago

Date of purchase: 03/27/2025

0

See full customer review

Trusted Customer

2 months ago

Date of purchase: 03/24/2025

0

See full customer review

SQ

Seamus Quinn

Huddersfield

3 months ago

Date of purchase: 03/21/2025

What Seamus Quinn said about Packetts:

Responsive and practical

Wendy was the ideal link between the insurers and the insured - responsive and practical. When I did need to claim for a cracked windscreen I got an answer in hours not days.

0

See full customer review

Trusted Customer

3 months ago

Date of purchase: 03/19/2025

Excellent Service

Excellent

0

See full customer review

JS

Jon Sharp

Leeds

3 months ago

Date of purchase: 03/19/2025

What Jon Sharp said about Packetts:

Excellent, personal service.

A great level of service. Packetts have invested time in understanding our business and our people and it really shows. I would strongly recommend them to anyone considering Pension related...

Read all

0

See full customer review

Trusted Customer

3 months ago

Date of purchase: 03/11/2025

Great Insurer - look no further

Very quick and professional service

0

See full customer review

Not received a review invite?

About Packetts

Packetts are proud to be one of the UK's largest independent insurance brokers. specialising in the commercial sector, not-for-profit sector, training organisations, and specialist private clients services. For over 100 years, we've provided our clients with a service above and beyond what is expected from cover to claim.

Read all

01274 206500

Merchants Quay, Salts Wharf, Ashley Ln, Shipley, West Yorkshire, BD17 7DB, United Kingdom