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Össur Reviews | Customer Service Reviews for https://www.feefo.com/reviews/ossur | Feefo

Displaying all 2,665 reviews

Trusted Customer

9 years ago

Date of purchase: 01/15/2015

Perfect

Easy to order

Product reviews

Trusted Customer

exeter

9 years ago

Date of purchase: 07/28/2015

What Trusted Customer said about Össur:

Excellent service very good ankle support

Product reviews

Trusted Customer

9 years ago

Date of purchase: 01/31/2015

What Trusted Customer said about Össur:

Good Service, Poor Product

Customer Service was very good, sorting a change in size quickly and efficiently

Product reviews

Michael

Össur

9 years ago

Hi Steve, I am sorry to hear you are not happy with the product. We take product feedback very seriously and I hope we can rectify the issue. Please contact us on ukinfo@ossur.com as I am more than happy for you to return this item. Alternatively, we could arrange to send you another product to see if the results are any different if you can advise where/when the discomfort arose and what purpose you were using the brace for in order for us to find an alternative. Many thanks and apologies for any inconvenience caused.

Trusted Customer

9 years ago

Date of purchase: 02/22/2015

Excellent

Michael

Össur

9 years ago

Hi John, Thank you for your feedback. We take customer service very seriously and comments such as this are always nice to hear. Please do not hesitate to contact us should there be anything else we can do to help. Many thanks.

Product reviews

Trusted Customer

edinburgh

9 years ago

Date of purchase: 05/18/2015

What Trusted Customer said about Össur:

service as it should be!!

first class and so helpful!!

Michael

Össur

9 years ago

Hello Thank you for your feedback, it is very nice to hear our service called 'First Class' and our products as excellent. I am very happy you had a good experience with us. Many Thanks

Product reviews

Trusted Customer

9 years ago

Date of purchase: 07/20/2015

What Trusted Customer said about Össur:

Quick despatch

Michael

Össur

9 years ago

Hi James, Thank you for your feedback. I am glad to hear you were happy with the despatch speed. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks

Product reviews

Trusted Customer

Norwich

9 years ago

Date of purchase: 07/02/2015

What Trusted Customer said about Össur:

Always great service

Michael

Össur

9 years ago

Hi Matthew, Thank you so much for your feedback. It is always nice to hear from a satisfied customer. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks.

Product reviews

Trusted Customer

9 years ago

Date of purchase: 01/25/2015

Knee Straps

Prompt and efficient

Product reviews

Trusted Customer

9 years ago

Date of purchase: 02/13/2015

Orthopedic Offloader Knee Brace

I was prescribed this product through my local health service. The wrong size came through initially but this was easily remedied and also a softer gel pad supplied which has reduced chaffing on my...

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Michael

Össur

9 years ago

Hi Graham, I am pleased to hear that we were able to rectify the error in size and provide you with the correct product. Apologies for any inconvenience caused at the time. If there is anything else we can do to help, please do not hesitate to contact us. Many thanks

Trusted Customer

South Ockendon

9 years ago

Date of purchase: 03/28/2015

What Trusted Customer said about Össur:

Now poor quality, was good quality.

Ossur used to sell quality items they now sell rubbish under the same item number.

Product reviews

Michael

Össur

9 years ago

Hi Len, I am sorry to hear that you did not like your new brace. We take product feedback very seriously and I would like to look into this further for you. If you could contact ukinfo@ossur.com with details regarding what has changed, I am happy to process a return/refund for this. The information has been fed into our product management team. Thank you for the feedback, it is important for us to know where we can improve. Many thanks

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About Össur

The Össur Webshop offers a range of orthotic solutions online, building on the global reputation of Össur as a leading manufacturer and distributer of non-invasive solutions. The Webshop is the only retail avenue provided by the business, offering a range of braces and supports to the general public.

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08450 064 040

Unit No. 1, S:Park, Hamilton Road, Stockport, Greater Manchester, SK1 2AE, United Kingdom

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Össur Reviews

BioSkin® Standard Knee Support without StrapsMore reviews of this product (2)View product websiteExactly what i needed and very good quality of product.

Form Fit® Ankle SupportMore reviews of this product (2)View product websiteExcellent product gives very good support for the ankle

Foam Cervical Collar Neck BraceMore reviews of this product (1)View product website

Elastic Thumb SpicaMore reviews of this product (2)View product websitethis was a replacement for an NHS supplied product and is EXCELLENT.

CTi® Motocross KitMore reviews of this product (1)View product websiteEasy to apply, doesn't cover the whole knee - leaves the top exposed.

Foot-Up® Spare Inlay for Drop FootMore reviews of this product (16)View product websiteGreat to have them pre fitted in several pairs of shoes.

BioSkin® Standard Knee Support with StrapsMore reviews of this product (4)View product websiteGreat knee supports which are light and comfortable and easy to adjust.

BioSkin® Hinged Knee SupportMore reviews of this product (2)View product websiteThe first one I bought was good quality the second one (the same part number) is absolutely rubbish. Will not be buying from them again.

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