Delighted by the contacts I had with personnel. They ensured the ring arrived quickly and…
Delighted by the contacts I had with personnel. They ensured the ring arrived quickly and were most helpful in their contacts and their follow up. Excellent customer service..Thankyou
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Trusted Customer
Feefo Verified
11 years ago
Excellent service and items! Love the rings
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Trusted Customer
Feefo Verified
11 years ago
Excellent customer service, just hated having to wait so long for my ring! It would…
Excellent customer service, just hated having to wait so long for my ring! It would also have been helpful to be able to visit a shop and try some on, so I knew exactly what I would be getting and...
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Orla James
Orla James
11 years ago
Thanks for your other comments as well as it is always good to hear where we can improve. We don't have a shop as this is how we keep our prices so competitive, but we do offer a sample service where you can order examples of the rings you like to try on in your own home.
We are looking at our communication process to make sure we keep customers updated on the progress of their rings. Each ring is made to order, so we do try and allow around 4 weeks for diamond set bands in particular to give us time to create the ring to our high standards. We will of course always try and work to an earlier date if requested.
Thanks again for choosing to buy your ring with us.
Rachel
Orla James Team
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Trusted Customer
Feefo Verified
11 years ago
Excellent service kept updated every step of the way
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Trusted Customer
Feefo Verified
11 years ago
Orla James offer a great service. I had a few questions before I placed my…
Orla James offer a great service. I had a few questions before I placed my order and they were very helpful.
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Trusted Customer
Feefo Verified
11 years ago
Fantastic personal customer service, would highly recommend this website.
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Trusted Customer
Feefo Verified
11 years ago
Excellent customer service.
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Trusted Customer
Feefo Verified
11 years ago
Went above and beyond
Went above and beyond to make the perfect wedding ring, including a…
Went above and beyond
Went above and beyond to make the perfect wedding ring, including a tricky Hebrew inscription and a card sent early to ensure something arrived on our anniversary. Really...
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Trusted Customer
Feefo Verified
11 years ago
The service was prompt and as ordered. One small problem was the return envelopes had…
The service was prompt and as ordered. One small problem was the return envelopes had British stamps, which aren't valid here in Ireland. Otherwise, we are very happy with what we got.
Welcome to Orla James, a UK based online wedding jewellery boutique here to help you find the perfect wedding rings and jewellery to symbolise your love for and marriage to your partner.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Welcome to Orla James, a UK based online wedding jewellery boutique here to help you find the perfect wedding rings and jewellery to symbolise your love for and marriage to your partner.
