Service
1
/5

5

4

3

2

1

0

0

0

0

1

1

ratings over the past year

Orbitz is no longer an active Feefo customer
Displaying all 418,024 reviews
Trusted Customer
9 months ago
Date of purchase: 06/14/2023
This was the worst experience on vacation we have ever had
Maybe they should have a car available if they are willing to accept a reservation Reservation 7289494101257
TR
Tracy
1 year ago
Date of purchase: 10/04/2023
What Tracy said about Orbitz:
It was nice to be able to make reservations early so that I could have less stress when planning my trip.
Trusted Customer
1 year ago
Date of purchase: 12/21/2023
Easy Booking Flights and Rental-cars
Booking experience is good.
KI
Kirk
1 year ago
Date of purchase: 08/03/2022
What Kirk said about Orbitz:
Poor help.
I scheduled a flight backwards in April 2023. It was one a one way flight. I immediately saw my mistake and filed for a refund. I never got one. We took a trip to the UK in May of 2023. We had...

Read all
BI
Bingjia
Statesville
1 year ago
Date of purchase: 12/19/2023
What Bingjia said about Orbitz:
actual room does not match room description on the Orbitz site
Orbitz has false advertising. I paid higher rate to book a room with 2 queen bed and 1 sofa bed since we are a family of 5, but when I checked in, Hampton told me none of their queen beds room has...

Read all
Trusted Customer
1 year ago
Date of purchase: 12/19/2023
Deceptive advertising
Picked a “manager’s special “ from Thrifty as I had several times before. When I got to the counter, was told they were all electric cars (which I did not want). Was told that was all they had for...

Read all
Trusted Customer
1 year ago
Date of purchase: 12/21/2023
Transportation vendor Orbitz contracted did not have child's car seat.
Orbitz transportation vendor did not have proper equipment to meet my needs.
Trusted Customer
1 year ago
Date of purchase: 12/21/2023
I needed a non-airport rental
No non-airport rentals
NE
Neil
1 year ago
Date of purchase: 12/21/2023
What Neil said about Orbitz:
the car res cancelled and orbitz was not helpful
horrific they need to use different vendors. They need to stand by their word too.
Trusted Customer
1 year ago
Date of purchase: 12/21/2023
fake data, no actual cars were avaiable, reservaction and charge still made
reservation was fake, place did not actually have ay cars - found out from them calling me I was charged $22 anyway
About Orbitz
Orbitz is a leading global online travel company. We use innovative technology to enable leisure and business travelers to search for, plan, and book a broad range of travel products and services. These include airline tickets, hotels, car rentals, cruises, and vacation packages. If you need help with an existing booking, chat now to our Virtual Agent
Read all
Orbitz Worldwide LLC, 500 West Madison, Suit 1000, Chicago, Illinois, 60661, United States
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About Orbitz
Orbitz is a leading global online travel company. We use innovative technology to enable leisure and business travelers to search for, plan, and book a broad range of travel products and services. These include airline tickets, hotels, car rentals, cruises, and vacation packages. If you need help with an existing booking, chat now to our Virtual Agent