Excellent service and fully resolved with one ticket raised!
Engineer tested and provided screen shots of successful emails. Upon checking Paul looked in to case further and found the hard disc was full. Resolved by deleting unused files on PC.
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Trusted Customer
Feefo Verified
3 years ago
Paul is always helpful and sorts things quickly.
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Trusted Customer
Feefo Verified
3 years ago
Thanks Paul for setting this up.
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Trusted Customer
Feefo Verified
3 years ago
Excellent
Paul was very patient and resent username and password and explained that we could not reset this password, only the web page password.
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Trusted Customer
Feefo Verified
3 years ago
Excellent service
Both Paul and David provided excellent service, and quickly found the issue. Excellent teamwork and communication throughout and resolved promptly.
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Trusted Customer
Feefo Verified
3 years ago
Shane and Simon both worked to try and resolve issue. Got there in the end after a lot of tooing and froing. Pleased it is sorted now!
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Trusted Customer
Feefo Verified
3 years ago
Excellent session and resolved first time. Engineer was knowledgeable and polite. Great service.
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Trusted Customer
Feefo Verified
3 years ago
Engineer was able to diagnose issues quickly as a switch/gateway error and pointed us to reset switch and then phones came back up. Dealt with in under 30 mins and follow up call completed as...
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Trusted Customer
Feefo Verified
3 years ago
Great support
Offered Teams session by engineer. Went through issue and all resolved.
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Trusted Customer
Feefo Verified
3 years ago
Thank you so, so very much for such a quick response Paul. That is awesome.
Opus deliver end-to-end IT and communications solutions to public and private sector organisations across the UK and beyond. Our core specialisms include; collaboration, contact centre, business mobile, IT, and security services as well as digital and document management solutions.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Opus deliver end-to-end IT and communications solutions to public and private sector organisations across the UK and beyond. Our core specialisms include; collaboration, contact centre, business mobile, IT, and security services as well as digital and document management solutions.