Online Pound Store Reviews

Thank you so much for taking the time to leave us a review! We're delighted to hear that your order arrived quickly and that our tracking updates kept you fully informed every step of the way. Getting top-value items to your door smoothly and hassle-free is always our goal. We appreciate your support and look forward to welcoming you back to Online Pound Store soon!

Hi there, Thanks a lot for leaving a review! It's great to know that when an issue popped up, our team was polite and got things sorted out quickly for you. Hope to see you again, OPS

Hi there Brilliant to hear! Happy to know the website was straightforward to use and that your order got to you nice and fast. Many thanks, OPS

Hi Corinne Thanks a lot for the brilliant review! It's great to know you've been so happy with everything you've ordered from us. Cheers, OPS

Hi Patricia Brilliant to hear you're happy with your washing detergent order! Getting your items delivered without a long wait is always a bonus, and we look forward to sorting your next order soon. Regards, OPS

Hi, Thank you for taking the time to leave this feedback, and I am really sorry for the disappointment caused! I completely understand your frustration; nobody wants to pay more for delivery than the actual items in their basket, especially when the main reason for your order was out of stock. We do try to keep our online stock levels as real-time as possible, but occasionally a high-demand item like the Asevi Colania range sells out before the website updates. That’s entirely on us, and we are actively working on improving our stock system to stop this from happening. Since you wouldn't have placed the order for those extra items on their own, please reach out to us directly at info@onlinepoundstore.co.uk with your order number. We’d be more than happy to refund the delivery fee for you to make things right. Thank you again for your honest feedback, as it helps us improve! Kind regards, OPS

Hi Julia Great to hear your branded items arrived in brand-new condition the very next day! We work hard to keep our product prices as low as possible to help balance out those delivery costs. Cheers, OPS

Hi Lesley Lovely to read this! It's always a bonus when everything turns up safe and sound, so I'm glad the team packed it up so neatly for you. Hoping to see you again, OPS

Hi there Brilliant to hear your order turned up even faster than expected! There's nothing quite like a delivery arriving early to make your day. Cheers, OPS

Hi Susan We appreciate the review! Great to know you found the ordering process nice and easy and had a good experience with us. Many thanks, OPS