Really good experience. Was having difficulties getting usual items locally so thought I’d take a chance on The Pound Store, excellent service from ordering to delivery. One item not available and...
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Product reviews
Date of purchase: 04/05/2026
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Trusted Customer
Feefo Verified
4 months ago
Completely wrong item sent
OPS TEAM
Online Pound Store
4 months ago
Hi,
We’re sorry to hear this. We’ve reached out to you directly to gather a bit more information so we can resolve this for you as quickly as possible.
Kind regards,
OPS
A few items are missing - no communication - how do I raise this?
Courier rang buzzer & I waited & waited. Eventually I found my paecel dumped in the communal foyer as he could not be bothered to...
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OPS TEAM
Online Pound Store
4 months ago
Hi Mark,
Thanks for your feedback, and we're sorry to hear that you're missing items from your order.
A member of our customer service team has reached out regarding this to find out more information.
Should you need to contact us in future with any issues or questions, please email info@onlinepoundstore.co.uk or call us on 0161 817 5113.
Kind regards,
OPS
Product reviews
Date of purchase: 04/05/2026
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MH
Michael J Hughes
Feefo Verified
GBR
4 months ago
What Michael J Hughes said about Online Pound Store:
Fabulous product selection, very good prices and fast delivery. Popular brands at very reasonable prices. I purchased some hair care products that I've never tried before the Goodloks and Sunday...
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Product reviews
Date of purchase: 04/03/2026
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Trusted Customer
Feefo Verified
4 months ago
Excellent products. Prompt delivery and well packaged.
I only received half my order and had to contact the store to refund me the other half
OPS TEAM
Online Pound Store
4 months ago
Hi,
We’re sorry to hear you were disappointed with your order. Unfortunately, we were unable to fulfil the full quantity due to stock availability, and we apologise that the refund for the missing items was not processed until you contacted us.
This is not the experience we aim to provide, and we appreciate you bringing it to our attention.
Kind regards,
OPS
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.