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Online Pound Store Reviews | Customer Service Reviews for https://www.feefo.com/reviews/online-pound-store | Feefo

Displaying all 11,883 reviews

Trusted Customer

Feefo Verified

7 days ago

Bargain

Loved the delivery so much,better and cheaper than I store told my family about online pound store

Date of purchase: 04/20/2026

Valentinas A

Feefo Verified

GBR

7 days ago

What Valentinas A said about Online Pound Store:

unable to reach customer service for damaged items

item arrived damaged and no reply from customer service

OPS TEAM

Online Pound Store

5 days ago

Hi Valentinas, Thanks for your feedback. We've had a look and can't see any emails regarding this order number and/or from your email address. A member of our customer service team has reached out for more information. Should you wish to contact us in future, please email us at info@onlinepoundstore.co.uk or call us on 0161 817 5113. Kind regards, OPS

Product reviews

Date of purchase: 04/13/2026

Erin

Feefo Verified

8 days ago

What Erin said about Online Pound Store:

Packing service has lowered

They have normally been great but this past order was smushed into one box without any bubble wrap or protection. Bottles of shampoo and conditioner had popped open during transport, skin care...

OPS TEAM

Online Pound Store

5 days ago

Hi Erin, Thank you for being a loyal customer and for your honest feedback. I am very sorry to hear that this order didn't meet our usual standards. We take great pride in our packing, so it's clear we fell short here. I have just sent you a private message so we can identify exactly what went wrong and resolve this for you immediately. We’d love the chance to put this right. Kind regards, OPS

Product reviews

Date of purchase: 04/24/2026

Trusted Customer

Feefo Verified

8 days ago

Would highly recommend buying from you , my order is always delivered on time and always good quality items

Date of purchase: 04/24/2026

Trusted Customer

Feefo Verified

8 days ago

Hair dye

Was having trouble getting my hair dye ,didnt want to try a different make,, then i saw it on your site, hooray, ordered 8 very quick service thank you.

Product reviews

Date of purchase: 04/24/2026

Trusted Customer

Feefo Verified

8 days ago

Fast delivery

Product reviews

Date of purchase: 04/24/2026

Trusted Customer

Feefo Verified

8 days ago

Really good value products. Customer service is fantastic, really quick response and very helpful. I had a parcel misplaced on the courier side and when I contacted them, it was all sorted really...

Product reviews

Date of purchase: 04/15/2026

Maria Stephenson

Feefo Verified

GBR

9 days ago

What Maria Stephenson said about Online Pound Store:

Great stuff value for money delivered on time

Product reviews

Date of purchase: 04/23/2026

Trusted Customer

Feefo Verified

10 days ago

Excellent customer care

Excellent customer service

Date of purchase: 04/16/2026

Sue cole

Feefo Verified

GBR

11 days ago

What Sue cole said about Online Pound Store:

Quick delivery and great choice love the Spanish washing powders and cleaning products

Product reviews

Date of purchase: 04/21/2026

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