If it wasn't for the packing it would be 5 stars . I am not happy with the way that toiletries are just randomly thrown in with food stuff, no effort is made to even stand bottles etc upright so...
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OPS TEAM
Online Pound Store
3 months ago
Hi Tina,
Thanks for the honest feedback and for sticking with us. You're spot on, there's no excuse for messy packing.
We actively review our packing processes, so I've passed your comments straight to the warehouse team today for review, as we always want the best experience for our customers.
We really appreciate you calling it out so we can keep an eye on it. Glad the rest of the order was great, and we'll make sure the next one is handled with much more care.
Best wishes,
OPS
Product reviews
Date of purchase: 05/08/2026
4
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PG
PAUL GALLAGHER
Feefo Verified
GBR
3 months ago
What PAUL GALLAGHER said about Online Pound Store:
Excellent thanks
Date of purchase: 05/08/2026
3
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LR
Leslie Robinson
Feefo Verified
3 months ago
What Leslie Robinson said about Online Pound Store:
Easy to purchase items. Decent price and no queuing.
Also had some sweets I hadn't seen before and Tropical Pepsi, which is really nice by itself or with some rum.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.