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Online Carpets Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 49,145 reviews

Trusted Customer

Feefo Verified

13 years ago

Fab service and really helpful staff

Trusted Customer

13 years ago

Nice product, very friendly helpful staff quick delivery

Trusted Customer

Feefo Verified

13 years ago

When I tried to access my account again I could not as you would not…

When I tried to access my account again I could not as you would not accept my password. When I tried to access my password through Email, my Email address was not recognised.

Online Carpets

13 years ago

We have had a look into this issue and it seems that the order placed was checked out as a guest. If you would like to set up an account then you will be able to view any future orders or alternatively if you would prefer you can continue to check out as a guest. The majority of our products show the thickness in the specification tab. The carpet that was ordered is approximately 8mm thick but we do have other thicker carpets available. If you every have a problem in future using your account we are available on the phone Monday to Saturday for queries and for sample requests or via email at info@onlinecarpets.co.uk Just to confirm following our telephone conversation we have arranged and collected the carpet and have processed a full refund for it. We hope that this has resolved this issue for you and hope to deal with you again in the future. If you have any questions please do not hesitate to contact us. Kind Regards Adam Online Carpets

Trusted Customer

13 years ago

Althiugh I had problems trying to access my account when I wanted to send back the carpet I ordered, I got a phone call explaining that this was because I signed out as a guest instead of creating an account.

Trusted Customer

Feefo Verified

13 years ago

Delivery quicker than I expected.

Trusted Customer

Feefo Verified

13 years ago

Good description and very prompt delivery

Trusted Customer

Feefo Verified

13 years ago

Delivered quickly as promised.

Trusted Customer

Feefo Verified

13 years ago

very reliable and friendly service, always use them

Trusted Customer

Feefo Verified

13 years ago

Quick dispatch lots of information

Trusted Customer

Feefo Verified

13 years ago

Quick efficient delivery

Trusted Customer

Feefo Verified

13 years ago

Website is very user friendly. Many different choices of products available. The dispatch service was…

Website is very user friendly. Many different choices of products available. The dispatch service was quick and efficient. A friend of mine recommended company and i'm glad she did. I would...