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Online Carpets Reviews

http://www.onlinecarpets.co.uk/

EXCEPTIONAL

Service

4.8

2,264

189

2,578

ratings over the past year

Displaying all 49,567 reviews

Trusted Customer

Feefo Verified

1 month ago

Great quality

Brilliant service and fast delivery

Trusted Customer

Feefo Verified

1 month ago

Great service

Had a faulty product which was replaced promptly by Charlie

Trusted Customer

Feefo Verified

1 month ago

Good value for money

Easy to order via the website and my order was delivered on time and exactly as described. The free samples were really helpful to pick colour and style. Carpet seems like good quality and excellent...

Peter Finch

Feefo Verified

GBR

1 month ago

What Peter Finch said about Online Carpets:

All in all wood recommend online carpets

Good communication quick delivery will use again & recommended to any one looking to purchase underlay or carpet

Trusted Customer

Feefo Verified

1 month ago

Landing and toilet floor

Fast delivery , good price ,good quality

Joanne Evans

Feefo Verified

GBR

1 month ago

What Joanne Evans said about Online Carpets:

So glad I ordered

Did what they said they would do - delivered within the time frame and the live link sent via email to track your delivery was great.

Trusted Customer

Feefo Verified

1 month ago

Budget friendly qulaity

Spot on

Miss Wilson

Feefo Verified

1 month ago

What Miss Wilson said about Online Carpets:

Property damage during delivery and no customer service

Unfortunately, the customer service was very disappointing. After contacting them regarding an issue with my delivery, I received no response or support despite following up. It’s frustrating to be...

Customer Services

Online Carpets

1 month ago

Good morning, Thank you for expressing your concerns regarding your order experience. We are sorry to hear that you were left feeling disappointed. After reviewing the order details, we can see that we opened an investigation into the events of the day. A conclusion was reached, and updates and the outcome of the investigation were provided to you. Please be assured that we take all complaints seriously, and we fully investigate every aspect of the concerns raised. We are genuinely sorry that the outcome of the investigation has not provided you with the response you were hoping for. A member of our Customer Care Team will contact you shortly to discuss this further. Kind regards, Jenny Online Carpets

Linda Newman

Feefo Verified

GBR

1 month ago