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One Tree Travel Reviews | Customer Service Reviews for https://www.feefo.com/reviews/one-tree-travel | Feefo

Displaying all 128 reviews

Trusted Customer

6 months ago

Date of purchase: 11/28/2024

Brilliant

Great price and lovely people to talk to

Gillian

One Tree Travel

6 months ago

Hi Thankyou for leaving some feedback, This is great to hear! I hope you have a wonderful trip. Best wishes, Gillian

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Margaret

Lincoln

7 months ago

Date of purchase: 11/18/2024

What Margaret said about One Tree Travel:

Customer service experience, nothing was to much.

Very impressed with the customer service experience nothing was to much. I was pleased with the clear details explained with regards to pre existing medical conditions. The gentleman was very helpful.

Gillian

One Tree Travel

7 months ago

Hi Margaret Thank you for taking the time to leave some feedback, I'll pass on your kind words to Karl who helped set up your policy. Best wishes Gillian

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Trusted Customer

7 months ago

Date of purchase: 11/15/2024

Very good

Gillian

One Tree Travel

7 months ago

Hi Thankyou for leaving us a review, I hope you have a wonderful time on your upcoming trip! Best wishes, Gillian

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Janet

Blackburn

7 months ago

Date of purchase: 11/15/2024

What Janet said about One Tree Travel:

Excellent service , and customer care was great

Very good

Gillian

One Tree Travel

7 months ago

Hi Janet Thank you for taking the time to leave us some feedback, That is great to hear! Best wishes, Gillian

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Trusted Customer

7 months ago

Date of purchase: 11/14/2024

Eventually

Had to phone up. Online difficult to do

Gillian

One Tree Travel

7 months ago

Apologies for the hassle you had with our website, I'm pleased to see you called the team and managed to get the cover you needed. Thankyou for leaving us some feedback, If you have any suggestions for ways to improve our online process please let us know! All the best, Gillian

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Kuntal

Cambridge

7 months ago

Date of purchase: 11/12/2024

What Kuntal said about One Tree Travel:

My opinion on the recent service

Brilliant until now but it would be put to test after I finish my trip and hopefully return home.

Gillian

One Tree Travel

7 months ago

Hi Kuntal, Thankyou for taking the time to leave us some feedback. This is great to hear! I hope you have wonderful trip to India. Best wishes, Gillian

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David

Bedford

7 months ago

Date of purchase: 11/07/2024

What David said about One Tree Travel:

Great service

Very good efficient service from Karl who was very quick and helpful when I had a query, and a good price too so I would definitely recommend them

Gillian

One Tree Travel

7 months ago

Hi David, Thank you for taking the time to leave some feedback. I'm pleased to hear you got the right cover at the right price. I hope you have a wonderful trip to Spain. Best wishes, Gillian

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Trusted Customer

7 months ago

Date of purchase: 11/07/2024

Very good service,not pressured into buying.The price I paid was good .

Gillian

One Tree Travel

7 months ago

Thank you for taking the time to leave us a review, This is great to hear! I hope you enjoy your upcoming trip o the canary Islands and Madeira. Best wishes, Gillian

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Trusted Customer

7 months ago

Date of purchase: 11/05/2024

Holiday insurance

Very straightforward,and more reasonably priced than other companies offering the same product

Gillian

One Tree Travel

7 months ago

Thank you for taking the time to leave us some feedback. I'm glad you found the cover you needed at a reasonable price. Best wishes, Gillian

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Trusted Customer

7 months ago

Date of purchase: 11/04/2024

Very helpful

Very good service and helpful. Will use again

Gillian

One Tree Travel

7 months ago

Thank you for taking the time to write a review, this is great to hear! I'll pass on your feedback to saffron who helped set up your Annual Multi-Trip policy. Best wishes, Gillian

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About One Tree Travel

We are on a mission to redefine travel insurance, promoting responsible tourism and partnering with like-minded companies that share our commitment to the planet and community. Through our partnership with Ecologi, a leading environmental organisation, we will ensure that at least one tree is planted for every policy sold, contributing to reforestation efforts, carbon sequestration, and biodiversity conservation. Each policy purchased becomes a step towards a greener, more sustainable future. One Tree Travel is a trading style of Freedom Insurance Services Limited which is authorised and regulated by the Financial Conduct Authority, reference number 306536. Registered in England number 4399749.

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01223 785 570

58 Market Square, St Neots, Cambridgeshire, PE19 2AA, United Kingdom