Everything went as expected and as advertised. The itinerary was well planned out, our luggage was at each location when we arrived and the accommodations were excellent. We especially loved Prada de...
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Sean
Follow the Camino
6 years ago
Hello Laury
Thank you for providing this excellent feedback, it is much appreciated.
We are very pleased you enjoyed your Camino experience so much.
Regards,
Sean
I would do 5 star except for one thing they could improve on is their directions. We did not use, because all they were difficult to follow. Really difficult, for us anyway. We used an app that was...
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Product reviews
Date of purchase: 09/01/2019
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Trusted Customer
6 years ago
What Trusted Customer said about Follow the Camino:
Hotel selections were good, but camino consultant’s advise was not useful at all.
After all are booked, she could not provide specific questions such as if there is a laundry service at hotel, what...
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Product reviews
Date of purchase: 09/01/2019
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Trusted Customer
6 years ago
What Trusted Customer said about Follow the Camino:
Answers to all enquieries came instantly, or at least very fast. All hotels were booked as promised. The travel book and map was rather good, but not really needed.
To avoid my type of slight...
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Sean
Follow the Camino
6 years ago
Hi Jari
Thank you for your kind feedback.
It is great that you enjoyed yourself and our service was to level that you expected.
Thanks also for your advice for future Camino walkers about training and shoes.
Best regards,
Sean
Product reviews
Date of purchase: 09/01/2019
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Trusted Customer
6 years ago
What Trusted Customer said about Follow the Camino:
I have rated ‘Follow The Camino’ as five stars and even that does not do justice to the service provided. The whole experience was first class. On arrival at the airport we were met by our taxi who...
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Sean
Follow the Camino
6 years ago
Hi David
Thanks so much for your excellent feedback.
We really aim to please and it seems that everything worked out to your satisfaction and more.
Also great to hear that you would recommend us to others - this is much appreciated.
Regards,
Sean
Product reviews
Date of purchase: 09/01/2019
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Trusted Customer
6 years ago
What Trusted Customer said about Follow the Camino:
Excellent service. All the accommodation was very good and no issues with bas transfers.
Sean
Follow the Camino
6 years ago
Hi Donal
Thanks for your feedback and we are glad that you enjoyed yourself on the Camino.
Best wishes,
Sean
Product reviews
Date of purchase: 09/01/2019
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Trusted Customer
6 years ago
What Trusted Customer said about Follow the Camino:
The one thing I did not appreciate is being placed into auberges that were 5 to 6 miles out of town. As a result, we we overcharged for our dinner anywhere from
30 Euro to 51 Euro when a normal...
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Sean
Follow the Camino
6 years ago
Hi Terry
Thank you for providing this feedback, we are sorry you felt the cost of certain meals, that you sourced separately to our inclusive packet, were more expensive than expected.
I have spoken to our Sales Team and they do not have any record of contact from you upon your return, so we were unable to discuss your concerns.
We do not have any control over meal prices at different restaurants.
Relating to your comment about lack of room availability in the hotel in Santiago, it appears that there was a last minute decision by you to book an additional night and the hotel told us that now rooms were available. Our Sales Agent booked a different hotel 4 minutes walk away with your agreement. The Sales Agent managed to provide the new room to you at cost price as a good will gesture.
We hope that you enjoyed most of your Camino experience.
Best wishes,
Sean
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
If you’re considering a journey on the famous Camino de Santiago, you’ve come to the right place! Our Camino experts have a wealth of experience and have been planning walking and cycling holidays for our loyal customers for over a decade.
