How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

One Broker Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 830 reviews

Trusted Customer

Feefo Verified

1 year ago

One Broker Helpful

Bryony, who answered my queries, was unfailingly helpful!

Rob

One Broker

1 year ago

what a lovely way to start the new year - Happy New Year and thank you for your very positive feedback

Trusted Customer

Feefo Verified

1 year ago

Rob

One Broker

1 year ago

I am sorry you feel that our service was not as it should be, please do contact myself should you wish me to investigate further for you.

Nick Sandford

Feefo Verified

Fakenham

1 year ago

What Nick Sandford said about One Broker:

All ok

All ok but would be nice to talk rather than always email

Rob

One Broker

1 year ago

Thank you for taking the time to post a reply, unfortunately due to compliance reasons every transaction does have to be recorded and communication via email is a very important way of making sure that everything is documented with regards to what is agreed/discussed - but we are always happy to call clients if needed and then follow up via email - but thank you and have a good new year

Andrew Rayment

Feefo Verified

1 year ago

What Andrew Rayment said about One Broker:

Good as always

Rob

One Broker

1 year ago

Thank you for your review - appreciated

Stephen Bryan

Feefo Verified

1 year ago

What Stephen Bryan said about One Broker:

Medical indemmity

I needed a bespoke medical indemnity insuramce and had no luck with main providers. and was getting desperate. A colleague recommended you and I rang Lewis Hemmings who sorted me out with courtesy...

Rob

One Broker

1 year ago

Thank you - appreciated

Brian Butler

Feefo Verified

Wisbech

1 year ago

What Brian Butler said about One Broker:

Excellent and will continue using

Explained what was happening about our policy and came to tell us in person.

Rob

One Broker

1 year ago

Thank you for your 5 star review - appreciated

Trusted Customer

Feefo Verified

1 year ago

Rob

One Broker

1 year ago

Thank you for your positive review - appreciated

Trusted Customer

Feefo Verified

1 year ago

Always helpful

I have always found them helpful. They are my contact with Red Star, who have provided my car cover since the 1960s

Rob

One Broker

1 year ago

Thank you for your 5 star review and loyalty over the past 60 years....

Trusted Customer

Feefo Verified

1 year ago

Excellent service

Adam was very helpful and knowledgeable.

Rob

One Broker

1 year ago

Thank you for your glowing review - appreciated

Richard Morgan

Feefo Verified

Cambridge

1 year ago

What Richard Morgan said about One Broker:

Always courteous and helpful

Rob

One Broker

1 year ago

Thank you for your review - much appreciated.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo