How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

One Broker Reviews | Customer Service Reviews for https://www.feefo.com/reviews/one-broker | Feefo

Displaying all 381 reviews

Gavin McGregor

10 months ago

Date of purchase: 10/11/2024

Kayleigh

One Broker

10 months ago

Hi Gavin, Thank you for taking the time to leave us a review, we really appreciate it. Kind regards, Kayleigh

See full customer review

Trusted Customer

10 months ago

Date of purchase: 10/01/2024

Nice to receive good service from real people via phone or email.

Kayleigh

One Broker

10 months ago

Thank you so much for taking the time to leave us a review, we're glad to hear you were happy with our service and the benefits of working with a broker. Kind regards, Kayleigh

See full customer review

John Du Heaume

Bristol

10 months ago

Date of purchase: 10/08/2024

What John Du Heaume said about One Broker:

Efficient insurance brokers.

Very efficient, timely reminders of renewal of insurance, thank you.

Kayleigh

One Broker

10 months ago

Thank you for your great comments John, we'll be sure to pass this back to the team. It's lovely to hear our team are achieving the 5* service we strive for. Kind regards, Kayleigh

See full customer review

Graham Rendle

Cambridge

11 months ago

Date of purchase: 10/07/2024

What Graham Rendle said about One Broker:

Excellent so far

Good offer and efficient service.

Kayleigh

One Broker

10 months ago

Hi Margaret, It's great to hear you were happy with our service. Thank you for taking the time to leave us a review! Kind regards, Kayleigh

See full customer review

Trusted Customer

11 months ago

Date of purchase: 10/07/2024

Reliable and efficient.

Very efficient and professional.

Kayleigh

One Broker

10 months ago

Thank you for taking the time to leave us a review, we really appreciate your feedback and it's great to see you were happy with our product and service. Kind regards, Kayleigh

See full customer review

Gregory Clarke

Southampton

11 months ago

Date of purchase: 10/06/2024

What Gregory Clarke said about One Broker:

Onebroker did all the work to find the best insurance.

Onebroker are professional and make the effort to find the very best insurance whatever the circumstances.

Kayleigh

One Broker

10 months ago

Hi Gregory, This is great to hear. We strive to make the insurance process easy for our clients and it's lovely to hear our team are achieving this. Thank you for taking the time to leave us a review. Kind regards, Kayleigh

See full customer review

Trusted Customer

11 months ago

Date of purchase: 10/04/2024

A listening broker

I recently renewed our policy with One Broker with one telephone call, efficiently and speedily. Last year we had to make a claim due to storm damage. Again it was handled quickly and with no fuss....

Read all

Kayleigh

One Broker

10 months ago

Hello, Thank you for your great feedback. It's great to hear our team made your renewal and claim easy and hassle-free, this is what we aim to do for every client. Kind regards, Kayleigh

See full customer review

David Clark

Newton Aycliffe

11 months ago

Date of purchase: 10/06/2024

What David Clark said about One Broker:

Shaun was honest and informative and was able to get us the best quote.

Excellent help and advice and got the job done in a timely manner.

Kayleigh

One Broker

10 months ago

Hi David, Thank you for your feedback, we'll be sure to pass your compliments to Shaun. It's great to know our staff are providing the 5* service we strive for. Kind regards, Kayleigh

See full customer review

Trusted Customer

11 months ago

Date of purchase: 10/02/2024

Kayleigh

One Broker

11 months ago

Thank you for taking the time to leave us a review, it's great to see you were happy with our service and product. Kind regards, Kayleigh

See full customer review

Trusted Customer

11 months ago

Date of purchase: 09/29/2024

Not convinced

Not convinced they have shopped around for the best deals available. Have used them for a few years now and renewal quotes are always a matter of days before your current insurance expires which...

Read all

Kayleigh

One Broker

11 months ago

Hello, Thank you for taking the time to leave us a review, your feedback is much appreciated and it's great to know what we can work to improve. I'm sorry to hear about your experience being less than 5*. We do always aim to get renewal quotes to clients at least 14 days prior to the renewal date however, this is not always possible as there can be delays in obtaining and negotiating terms with insurers. We have passed your comments back to the team who will be in touch with you to discuss further. Kind regards, Kayleigh

See full customer review

Not received a review invite?

About One Broker

One Broker has provided an insurance broking service to businesses and individuals for over 40 years. With offices in Norfolk and Cambridgeshire, One Broker has an established regional presence, specialising in complex risks, haulage, property owners, not-for-profit organisations, and private ambulance businesses.

Read all

01603 760511

Discovery House, Business Park, 4 Whiting Rd, Norwich, Norfolk, NR4 6DJ, United Kingdom