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On The Beach Reviews | Customer Service Reviews for https://www.feefo.com/reviews/on-the-beach-uk | Feefo

Displaying all 228,142 reviews

Fungai Nembaware

5 years ago

Date of purchase: 10/21/2019

What Fungai Nembaware said about On The Beach:

Thieves and deceptive

Dishonest service.Cancelled my holiday due to Covid19 and are refusing to pay refund yet they got refund from both airline and hotel!

Joshua Carry-James

On The Beach

4 years ago

Hi Fungai, I'm sorry to hear this. From looking at your booking I can see that your booking was cancelled due to non-payment and as a result no refund is due unfortunately. Thanks,Elliott

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Mark Adams

5 years ago

Date of purchase: 01/19/2019

What Mark Adams said about On The Beach:

Great location

Great location and well maintained apartments

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Craig Doyle

5 years ago

Date of purchase: 02/24/2020

What Craig Doyle said about On The Beach:

Very reasonable priced holidays for great hotel's and destination's

Have travelled with on the beach quite a few times now and definitely take the stress out of trying to find somewhere where myself wife and our 2 young boy's can all have a great holiday finding the...

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Gerald Watkins

5 years ago

Date of purchase: 02/21/2020

What Gerald Watkins said about On The Beach:

Easy booking

Very simple to book and competitive pricing, been with them for several other holidays

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Robin Street

Exmouth devon

5 years ago

Date of purchase: 02/28/2020

What Robin Street said about On The Beach:

Holiday good pickup rubbish.

Your pickup to the airport was late pickup time was 10. 03 arrived at 10.40 we were already on are way by taxi at a cost 23 euros.we have a receipt with time of pickup date.which spoilt the end of a...

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Joshua Carry-James

On The Beach

4 years ago

Hi Robin, I am sorry to hear that your transfer was late picking you up. If you send over a message via My Bookings we can take a look into this for you. Thanks, Elliott

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Amalio Roman Hurtado

5 years ago

Date of purchase: 11/01/2019

What Amalio Roman Hurtado said about On The Beach:

good prices and quality

very nice services

Joshua Carry-James

On The Beach

4 years ago

Hi Amalio, Thank you for your kind feedback. Elliott

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Trusted Customer

5 years ago

Date of purchase: 02/29/2020

w e paid extra for direct travel to the Hotel, and we had to wait for over 30 minutes for the service, and on the way home we were picked up by a coach which made several pick ups.The hotel was...

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Sarah Smith

5 years ago

Date of purchase: 02/19/2020

What Sarah Smith said about On The Beach:

You can't believe what you see in the hotel profiles.

Booking the holiday was easy, however there are many fake reviews on their website about the hotel - which was disgusting - this hotel had been given 5 stars, but I don't think anyone from On The...

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Karl Holmes

5 years ago

Date of purchase: 03/02/2020

What Karl Holmes said about On The Beach:

Hotel fine, if a little dated, Staff superb, Pool and room location fantast

When booking a package, I was offered accommodation only, they stated they did not deal with Jet2 for flights, which was offered when making the booking. They also did not provide a ATOL certificate....

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Trusted Customer

5 years ago

Date of purchase: 03/05/2020

enjoyable holiday. would have liked more information on the virus status.

we had an enjoyable holiday. at Costa Tropical hotel. Hotel very clean staff friendly and helpful. .restaurant well stocked with a good variety. Have been there before and would go again.

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About On The Beach

On the Beach make it simple for you to find, book and enjoy your perfect beach holiday. Search 30 million airline seats and 30,000 hotels worldwide, and easily find a great value holiday that’s right for you. Plus, you can spread the cost of you holiday until two weeks before you fly!

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0871 474 3000

Park Square, Bird Hall Lane, Cheadle, Cheshire, SK3 0XN, United Kingdom

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