Arrived 10 days too early. Only 497 litres delivered although tank has previously taken more with 1" more fuel already in the tank. No invoice received or £30 discount for next order - not...
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Gordon
Your NRG
5 years ago
Hello, my name is Laura and we caught up last week. I have sent you a direct email containing your voucher code and requested information! Thanks again for your time, I look forward to catching up with you when you are next looking to place an order for your heating oil. Take care.
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Trusted Customer
Feefo Verified
5 years ago
Unhappy
I did not purchase any oil. I ordered an oil monitor for my oil tank and as yet have not been advised when it will be installed. As I had to pay for it immediately I am not very pleased.
Gordon
Your NRG
5 years ago
Hello, we are so sorry for the delay. I can see that your tank monitor was ordered in July, this must be really frustrating. As discussed the lead time is anywhere between 2-6 weeks due to how popular the device is and also our suppliers engineers have been isolating. I have chased up an installation date for you and I will come straight back to you. Thanks, Laura
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MM
Ms Julie Murden
Feefo Verified
5 years ago
What Ms Julie Murden said about Your NRG:
Great service. So easy to order on-line, no hassle, prompt delivery. Recommended
Gordon
Your NRG
5 years ago
Thank you for your feedback and recommendation 👍😃
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Trusted Customer
Feefo Verified
5 years ago
Good company to do business with
Always been satisfied with the services provided and with staff in their approach and efficient when ordering oil.
Gordon
Your NRG
5 years ago
Thank you for your feedback regarding our lovely staff! 😊👌
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MW
Mrs Melody Wymer
Feefo Verified
5 years ago
What Mrs Melody Wymer said about Your NRG:
FantasticService great price
Fantastic good price
Gordon
Your NRG
5 years ago
Thank you, we look forward to delivering to you again soon. 😁
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Trusted Customer
Feefo Verified
5 years ago
Good prices, delivery on time, friendly service
Gordon
Your NRG
5 years ago
Thank you for your feedback 😁
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KE
Ken
Feefo Verified
South Shields
5 years ago
What Ken said about Your NRG:
Normally cheapest
Usually cheapest supplier , with range of delivery times the longer you pick the cheaper it becomes
Gordon
Your NRG
5 years ago
Thanks, that's right! We offer a wide range of delivery options, the longer the delivery window the cheaper the pence per litre! 😃 Thank you for giving us plenty of notice to deliver your heating oil.
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Trusted Customer
Feefo Verified
5 years ago
Very good service.
Excellent service throughout.
Gordon
Your NRG
5 years ago
Thank you 😃
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ME
Mr charles winter-evans
Feefo Verified
5 years ago
What Mr charles winter-evans said about Your NRG:
to coin a phrase 'they do what it says on the tin'
They came when they said, which among so many suppliers is unusual, so I certainly will be returning to reorder.
Gordon
Your NRG
5 years ago
Thank you for your feedback, we look forward to delivering your home heating oil again soon! 😊
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MM
Mr Carole Mears
Feefo Verified
Norfolk
5 years ago
What Mr Carole Mears said about Your NRG:
Very efficient, was told the irder woukd be about 2 weeks which was no problem, but it was actually delivered with in 5/6 days. Yesbi will definately recommend themmand order from them again
Gordon
Your NRG
5 years ago
Thank you for your feedback! If our trucks are in your area before your delivery end date, our helpful transport team will deliver early for you! 😃
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Privately owned fuel distributor with depots on Tyneside, Teesside, The Vale of York, Bedfordshire, Hertfordshire, East Anglia, East and West Midlands, Lincolnshire and Essex. Delivering Heating Oil/Kerosene; Aga Additive; Red Diesel/Gas Oil; Derv/White Diesel, AdBlue and Future Fuels HVO and Shell GTL Fuel from the Tweed to the Thames.